Recent Posts

We Are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rock County (608) 754-7202

Community Connection

2/11/2020 (Permalink)

Being a family owned business in a town with deep history and even deeper roots, maintaining a connection to the community is essential. Having over 30 years of experience has given our management the opportunity to get to know the community we serve and the people we help. When faced with situations that test and challenge you it is very important to rely on people you know and trust. Giving back to our local businesses and residents is a cornerstone of our company. You will often find us in the center of any local festival or fundraiser. We spend our time interacting with local vendors and giving our energy to help see our community thrive. Having the reputation of reliability and dependability is no minor feat. We work hard in every way to be available for you when you need us. 

You Have Questions. We Have Answers.

2/11/2020 (Permalink)

If you have never found yourself in knee deep flood waters in your basement, or clearing out items from your home after a kitchen fire, you may have questions about how to approach the situation. In times like these, our dedicated crew of highly trained individuals will have answers and advice on how to mitigate and restore the damages. Having access to essential tools on demand is another benefit we utilize to expedite the length of time reconstruction will take. We  explain the process and what items will be best for the job. We keep you involved in every aspect, from clean up to repair, to the design and materials that will be used in the finishing stages. Call SERVPRO and you never be left guessing when dealing with home or business repairs. 

Fire in the Dryer

2/5/2020 (Permalink)

Are your clothes not getting completely dry? Is there a musty smell that was never there before? Is your dryer extremely hot to the touch when it is running? These may all be warning signals that it is high time you have your dryer properly cleaned. Fires from blocked ventilation are extremely dangerous and have the ability to cause thousands in repairs. There are simple steps you can take to prevent this from occurring. Always keep your lint trap free of all debris and have it emptied after every drying cycle. Particles of dust and lint may be pushed back through the hose, inaccessible to reach and extremely dangerous to ignore. Our team at SERVPRO have the necessary tools needed to safely remove all lint and get your ventilation back to working order. Give us a call today! 

There to Answer Your Call

2/5/2020 (Permalink)

In stressful situations involving damages to your home or business, you may not know what to do or who to turn to first. That is what SERVPRO is here for. From the moment we answer your call you are our top priority. We understand how a flooded basement or a dryer fire can completely put your life on hold and know how important it is to get you back on your feet. Covering a wide range of tasks, we can almost always finish a job from start to finish and if we cant, we locate the ones who can come in and help complete it with us. Some jobs are bigger than others but we arrive and assist both large and small scale occurrences with both compassion and skill. When choosing SERVPRO you can expect the best.

Storm Cleanup 101

2/4/2020 (Permalink)

Strong storm surges are notorious for causing extensive damages to your home or business. When disastrous situations present themselves unexpectedly, SERVPRO will always be there to assist in the aftermath and repair. There are a few steps you can take before help arrives to help expedite the restoration process which may even help save you extra money in the end. Be sure to always document damages, no matter how small, as your insurance may request extensive proof for repairs. If your basement has flooded, ensure your sub pump is working efficiently and let it to the majority of the work. You can help further by absorbing excess water with towels or a wet vac. Keep air circulating by opening windows and setting up fans around the affected area. A dehumidifier is a great investment and helps aid in the removal of moisture from the air. These simple steps can help kick start the clean up process and get you back on your feet, faster. 

Taking On Water: What To Do When Your Basement Floods

2/4/2020 (Permalink)

A flooded basement is one of the most common issues a homeowner can face. Whether the sub pump failed or couldn't keep up with the amount of water that was coming through, the results can be lasting and the repairs can be costly. The most important step to take is to remove as much of the standing water as possible. SERVPRO has multiple pieces of state of the art equipment to help the process move quickly, which brings down the cost of repairs. The faster the water can be eliminated, the fewer issues you will have to deal with in the restoration. Hardwood floors pose a higher demand for quicker action. If left submerged for too long, the probability of saving them is lost. The sooner you call SERVPRO, the faster repairs can begin. We are available day and night to answer your call. 

To Refinish or Replace: Water Damage to Hardwood Floors

2/4/2020 (Permalink)

When facing water damages to hardwood flooring there are many things to consider. The first and most logical decision to establish is figuring out what would be the most cost efficient method to take. More times than not, refinishing your floors is the least expensive route action. It all comes down to the damage that the flooring had sustained and if restoration is even a possibility. If water has been sitting stagnant on wood flooring for an extended period of time, repair may not be in the cards. Wood absorbs liquids and expands because of it. When this happens vital and irreparable damage occurs and the floors will need to be replaced. There are a wide variety of synthetic wood replacements that have their own advantages and do not suffer water damage as severely, but they can never replace the history and character of an original hardwood floor. Repair them if you can. Replace them if you must. 

Ignition to Inferno: Fire Prevention

1/6/2020 (Permalink)

Fire damages are some of the most destructive and complicated causes of property loss. From the fire itself, to the toxic fumes it releases, the clean up can be extensive and time consuming. Always take the proper steps to avoid property loss from fire. Having a comprehensive and detailed plan of action constructed before disaster strikes allows all involved to know the proper steps to take. Having smoke detectors located on a path to a safe exit are crucial. Smoke may obscure your vision and you may need to rely solely on the sound of the alarm to find a safe way out. Conducting routine fire drills better prepares those located in a business setting the proper procedure to follow. Using fire retardant materials on the interior of your building also helps prevent further damages. Be sure to have these simple steps in place to make recovery a less stressful event. 

A Storm on the Horizon

1/6/2020 (Permalink)

Strong storm cells can come unexpectedly and pack a punch if you are not prepared. Lightning alone is responsible for multiple disastrous results. Heavy rains can also be responsible for property loss from the exterior to the interior. It is always in good taste to have preventative measures in place long before those dark clouds roll through. Having a comprehensive plan in place (where to go and what to do) will ensure all members of your family or employees have the same information to follow. Having a safe room, preferably below ground with no windows is ideal. If not available, have a designated room in the center most area of the complex to be provided for shelter. Remain away from all windows or locations that have glass. SERVPRO has the equipment and the expertise to assist you through the restoration process to get you back on your feet faster.