Recent Why SERVPRO Posts

Why SERVPRO

11/30/2022 (Permalink)

Why SERVPRO?

SERVPRO is not "if" a disaster will occur but "when" it occurs. We are here 24/7/365 days a year for you or your business.  SERVPRO professionals are here to provide you with quick response time, professional job assesment and to make it "Like it never even happened". 

We are known as a nation-wide leader in the restoration company and small enough to help you with whatever restoration, cleaning or repair job you may need. 

We are a one stop shop.  Give us a call today for an assesment of your damages, if not urgent, and we would be happy to help serve you!

Vehicle Biohazard Remediation

4/26/2022 (Permalink)

Services provided by SERVPRO of Rock County range from homes to cars and beyond. Vehicle biohazard remediation is necessary when cleanup requires more than a surface wipe down of visible biohazards and debris. Vehicles require a thorough chemical treatment to properly disinfect lingering pathogens and prevent recurring odors.

We respond quickly and are able to clean it up good as new to help get the owner back his vehicle. 

When you think of auto clean up make sure you remember SERVPRO of Rock County. 

We have all the necessary tools to help get your car cleaned up, whether it be leather or cloth upholstery. If you have a weird smell or any type of biohazard damage we are the company to call. 608-754-7202

Commercial Restoration Cleaning

4/20/2022 (Permalink)

Commercial Restoration Cleaning, it is our specialty at SERVPRO of Rock County.  If you have had a water damage or a fire event happen or even storm damage; your equipment might not be how it used to be and instead of throwing it away, we want to help you restore it!  It takes time and money for a new one, so instead of waiting to place the order and wait for the new equipment to come, we want to speed up the process where we are able to and save you time and money!  Even if it is something obscure that you are unsure about, we are always willing to come out to your commercial property and take a look.  Give us a call to schedule an appointment today. 608-754-7202

Why SERVPRO of Rock County?

3/16/2022 (Permalink)

When we are in the face of disaster clean up, it’s easy to become focused on the major issues at hand. Instigating problems need immediate attention such as the pipe that burst and flooded your basement, or a fire that ravaged your facility and triggered the sprinklers to soak your electronics. Dealing with the source is of utmost urgency. What we don’t always take into consideration are the possessions that sustain damage with those disasters. Photographs, prized family possessions, important documents and digital items can all become exposed and become destroyed in a short frame of time. That’s where SERVPRO of Rock County comes in to play.

SERVPRO uses state of the art equipment and implements the same freeze drying system as The Library of Congress. Our technology and techniques remain the only methods approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). With water damage runs the risk of contamination and exposure to bacteria and viruses, making your items potentially dangerous. Fortunately, our team uses gamma irradiation to safely sterilize your property.

With these amazing pieces of technology we are able to preserve your most precious items and give you the safety of being able to keep them in your home or in storage. SERVPRO of Rock County is always here to help and would love to answer any further questions you may have. Give us a call today 608-754-7202.

Why call SERVPRO of Rock County in Stressful Situations?

3/2/2022 (Permalink)

When you come across stressful situations involving damages to your home or business, you may not know what to do or who to turn to first. That is why SERVPRO of Rock County is here for you! From the moment we answer your call you are our top priority. We understand how a flooded basement or a dryer fire can completely put your life on hold and know how important it is to get you back on your feet. Covering a wide range of tasks, we can almost always finish a job from start to finish and if we can’t, then our next step is to locate the SERVPROs who can come in and help complete it with us. Some jobs are bigger than others but we arrive and assist both large and small scale occurrences with both compassion and skill. When choosing SERVPRO of Rock County you can always expect the best. Be sure to call us directly at 608-754-7202.

Holiday Season

11/30/2021 (Permalink)

As the exciting holiday season is approaches, we all know it can also be one of the most overwhelming seasons for all of us too. The last thing you want to deal with is the restoration of your home or business after disaster strikes during the busiest time of the year. Multiple issues may be present which require different sets of skills and expertise. Unlike other companies that tackle one portion of a problem and pass the rest to the next company in line, we are able to address it all. From fire damages, water damages, bio hazards and mold infestation we have equipment and knowledge to confront it all. Having the personnel on hand for any situation that may arise saves time and money. The longer your business is being repaired means revenue lost. Having your home under construction from damages may mean you need to find somewhere to stay while repairs are being completed. We understand the urgency and are able to get the job done right.

Building Relationships

9/23/2021 (Permalink)

Relationships require a lot of hard work from all members of the team, we also have to provide good work, our team needs to be fast and responsive to make the relationship work, and make sure great work is being done!

This comes in all aspects of personal and business.  At SERVPRO of Rock County, we pride ourselves on creating that relationship from start to finish. WE are Very dedicated to building a strong relationship with our customers. It is always important to gain trust and respect. We go to all lengths to make our customers as happy as can be. Trust is key to building a good relationship! 

This is why our customers choose SERVPRO of Rock County.  

If the unfortunate of disaster strikes, please know we will be there for you from the start of the job, until the end of the job.

Give us a call at 608-754-7202 for 24/7 Emergency Services.

Over 30 Years of Experience

3/16/2021 (Permalink)

Choosing a restoration company to help you through repairing damages to your home can be a difficult task. You may be facing multiple issues that need to be addressed in order to make your home or business safe again. With having over 30 years of experience in the industry, our SERVPRO location has the tools and knowledge needed to handle any size disaster. From major water losses to fire and mold damages we are able to arrive on scene and begin the restoration process. Having company owned equipment and vehicles located on site gives us the advantage of having everything we need on hand and at our disposal. We understand how important it is to get back on your feet quickly after a disaster occurs and it is our main priority to get your home and business repaired with compassion and expertise. Give us a call today.

We Have The Tools Needed

2/11/2021 (Permalink)

Water is an essential element to life but can also prove to be a destructive force when in contact with your home or business. Weather can play a huge role when it comes to unwanted water issues. When insulation and drywall become wet, they almost always need to be removed and replaced. If moisture sits too long between your walls you run the risk of mold formation. Mold is not typically covered by homeowners insurance and can put your health at risk. Water can enter your home in many different ways, some more dangerous than others. If a broken pipe leaks water into your home it is not as contaminated as if you had a sewage back up. SERVPRO has the team and tools needed, day or night, to help handle your water loss damages. Call us today!

Choosing Locally Owned

2/9/2021 (Permalink)

For over 30 years SERVPRO of Rock County has been an involved member of the community and a stronghold for when things go wrong. Whether fire damage, water, mold or bio hazardous materials has damaged your property, SERVPRO has the experience and equipment needed to mitigate and remediate the damages caused. Having a locally owned and operated disaster restoration company is a benefit to the community it services. For every dollar spent on hiring an independent and locally owned business, it is said 80 cents is returned right back to the community. SERVPRO has the experience needed to handle any size disaster and when choosing locally owned and operated businesses you are investing back to the neighbors around you. We are available day or night to answer your call and any questions you may have. 

Available Whenever Disaster Strikes

2/9/2021 (Permalink)

Disaster doesn't take the weekends off or work a schedule of 9-5. Destruction can come at any time of day on any day of the year. From burst pipes in the winter, to damaged property from thunderstorms in the summer you never know when the worst can happen. Having a basic plan of action in place before issues arise is one way to stay better prepared for when that day comes. SERVPRO offers an Emergency Ready Profile Program that can ensure you and your employees are prepared for then the worst arrives. Having the responsibility of keeping your business and staff prepared doesn't have to be a heavy. We are available 24/7 to answer any questions you may have. Don't wait til its too late.

Always Here When You Need Us

12/1/2020 (Permalink)

When choosing a restoration company after disaster affects your home or business, its important to know your property is in good hands and the work will be completed efficiently and quickly. SERVPRO is available morning, noon and night to answer your call. From water damages from a broken pipe, to total reconstruction from a fire we fix it all. Housing our vehicles and equipment in heated and well maintained garage and storage space, we are able to rely on our tools to arrive at any situation prepared and ready to work. With over 30 years of experience in the business, our independently and family owned business has seen and done it all. Having that hands on experience has allowed us to get to know our community and prepare us what whatever life throws our way. 

Here in Your Community

9/23/2020 (Permalink)

SERVPRO has a long standing of service in the communities in which we reside. Having a deep rooted connection to our customers and the businesses and services they provide is of great importance to our company. Investing our resources we provide continuing educational classes to our insurance agents, keeping us informed and providing insight to all aspects of what we do. Helping in the worst of times is what we do best. Providing excellent service while understanding the fragility of certain situations. Having an understanding of the hardships that come with property loss gives us a profound understanding of how difficult it can be to get back on your feet. When choosing a restoration company it is important to feel comfortable and confident. Give us a call today

We Are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rock County (608) 754-7202

Community Connection

2/11/2020 (Permalink)

Being a family owned business in a town with deep history and even deeper roots, maintaining a connection to the community is essential. Having over 30 years of experience has given our management the opportunity to get to know the community we serve and the people we help. When faced with situations that test and challenge you it is very important to rely on people you know and trust. Giving back to our local businesses and residents is a cornerstone of our company. You will often find us in the center of any local festival or fundraiser. We spend our time interacting with local vendors and giving our energy to help see our community thrive. Having the reputation of reliability and dependability is no minor feat. We work hard in every way to be available for you when you need us. 

You Have Questions. We Have Answers.

2/11/2020 (Permalink)

If you have never found yourself in knee deep flood waters in your basement, or clearing out items from your home after a kitchen fire, you may have questions about how to approach the situation. In times like these, our dedicated crew of highly trained individuals will have answers and advice on how to mitigate and restore the damages. Having access to essential tools on demand is another benefit we utilize to expedite the length of time reconstruction will take. We  explain the process and what items will be best for the job. We keep you involved in every aspect, from clean up to repair, to the design and materials that will be used in the finishing stages. Call SERVPRO and you never be left guessing when dealing with home or business repairs. 

There to Answer Your Call

2/5/2020 (Permalink)

In stressful situations involving damages to your home or business, you may not know what to do or who to turn to first. That is what SERVPRO is here for. From the moment we answer your call you are our top priority. We understand how a flooded basement or a dryer fire can completely put your life on hold and know how important it is to get you back on your feet. Covering a wide range of tasks, we can almost always finish a job from start to finish and if we cant, we locate the ones who can come in and help complete it with us. Some jobs are bigger than others but we arrive and assist both large and small scale occurrences with both compassion and skill. When choosing SERVPRO you can expect the best.

We do it all!

11/19/2019 (Permalink)

SERVPRO logo, Fire, water Restoration SERVPRO logo, Fire, water Restoration

When dealing with the restoration of you're home or business after disaster strikes can be overwhelming. Multiple issues may be present which requires different sets of skills and expertise. Unlike other companies that tackle one portion of a problem and pass the rest to the next company in line, we are able to address it all. From fire damages, water damages, bio hazards and mold infestation we have equipment and knowledge to confront it all. Having the personnel on hand for any situation that may rise saves time and money. The longer your business is being repaired means revenue lost. Having your home under construction from damages may mean you need to find somewhere to stay while repairs are being completed. We understand the urgency and are able to get the job done right.  

Who To Trust

9/3/2019 (Permalink)

Choosing a restoration company when difficult times arise can be a very personal decision to make. SERVPRO understands that stress and other factors can make recovery from property loss strenuous. As opposed to other restoration companies, we are a one stop shop. Rather than having to seek help from multiple sources, we are able to complete work, from beginning to end, without any other outside assistance. This helps to expedite the time in which a job will be completed. Along with the right people, SERVPRO also has the right equipment. From fire damages, to flooding, bio-hazards and maintenance, we have seen and cleaned it all. Water damages can be a multilayered process. We have the expertise and experience to get to work on the issue and have it resolved. We understand the sanctity of your home and treat each and every room with the utmost respect and care. When you hire SERVPRO you hire family

We Clean Up What You Don't Want To!

9/3/2019 (Permalink)

Backed up sewage in your basement? Flood waters make a swamp of your living space? Don't stress about the time it would take you to repair. Our team at SERVPRO is willing and able to do the dirty work for you. With advanced equipment stored at our personal locations, we have the ability to have the tools required on hand, in order to answer the call faster than any other. Business owner? We handle that too. From broken water pipes to severe fire damage, we have seen and helped repair it all. Health hazards are abundant when it comes to contaminated material. Flood waters leave behind dangerous and toxic residue and materials that can be harmful to pets and humans alike. Proper gear is essential to keeping yourself safe during repairs. Our team of highly trained professionals have everything needed on demand to ensure you get back on your feet faster. 

Stand By Me

2/11/2019 (Permalink)

When facing the uncertainty of disaster such as flooding or fire, it can be overwhelming to figure out where to begin. We know all too well the complications that contribute to the stressful occurrence of losing your home or valuables to unexpected events. Fortunately, your neighbors at SERVPRO are available 24 hours a day 365 days a year to help you through your worst of times. Being equipped with the tools and personal needed to complete disaster relief measures is something we pride ourselves on. SERVPRO of Rock County provides the very best in restoration. A few of the items and pieces of machinery you might see on our arrival are some of the best the industry has to offer.

25 Trucks

3 Pack out Trucks

4 Dump Trucks

8 Extraction Units

450 Plus Fans

85 200 Phoenix Max Dehumidifiers

25 200 Phoenix Dehumidifiers

3 Fire Birds Temp. Heating

10 Wall injection units

8 Wood Floor Drying Units

3 180 BTU Indirect Heaters

10 Generators from 4k to 10k

With these tools at our locations we can fully equip ourselves for whatever disastrous event occurs. Never face damages alone. Give us a call day or night and we will be there to help!

A Friend in Deed

2/11/2019 (Permalink)

Giving back to the community we serve is something our family owned business holds at the highest regard. In today’s society it’s easy to become manufactured with little real people connection. Our staff at SERVPRO of Rock County is not like the rest. Being family owned and operated we have gained experience in the industry for more than 30 years. We have seen the under belly of most disasters of residential or commercial damages than anyone in the state and have the skilled professionals to utilize that knowledge. We take time to get to know our community. Being involved in local events and supporting local business is very important to us and our mission as a business. We treat our entire clientele base with the same compassion and expediency we would give to our own family members. Disasters can be intimidating, we try our very best to comfort you in your times of need while being honest and direct about the steps we need to take to get you back on your feet. Your needs will always be heard and your questions will always be answered. From the time we receive you initial phone call to the time we complete the restoration of your home or business you will never feel alone. Give us a call day or  night, we are happy to help!

From our home to yours

2/8/2019 (Permalink)

Choosing a restoration company to come into your home can be a difficult decision to make.  You may not be familiarized with what work needs to be completed and how much man power it will require to complete. SERVPRO of Rock County gives you peace of mind by finishing any project we are assigned from beginning to end. Rather than having to hire multiple companies to repair multiple types of damages, we do the work for you. Having more than 30 years of experience we are one of the most highly respected and sought after companies for restoration, a reputation we hold dear to us. With a full staff of over 30 employees, we are able to be on call and ready to assist our customer base any time of day or night on any day of the year. Disasters can come in many forms. From fire, water, mold and trauma we have the capabilities you help in every scenario. With top of the line equipment and a crew of highly trained individuals which have been meticulously selected through a vigorous application process, we only offer the very best in commercial and residential repair. Our staff will explain which steps we are taking to assess the damages and what is needed for repairs. You will never feel left out of the construction process, as we keep in constant contact for any questions you may have. When disaster strikes, you can count on us to be there for you.

Secondary disaster: Salvaging documentation after loss

11/9/2018 (Permalink)

When we are in the face of disaster clean up, it’s easy to become focused on the major issues at hand. Instigating problems need immediate attention such as the pipe that burst and flooded your basement, or a fire that ravaged your facility and triggered the sprinklers to soak your electronics. Dealing with the source is of utmost urgency. What we don’t always take into consideration are the possessions that sustain damage with those disasters. Photographs, prized family possessions, important documents and digital items can all become exposed and become destroyed in a short frame of time. That’s where SERVPRO of Rock County comes in to play.

SERVPRO uses state of the art equipment and implements the same freeze drying system as The Library of Congress. Our technology and techniques remain the only methods approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). With water damage runs the risk of contamination and exposure to bacteria and viruses, making your items potentially dangerous. Fortunately, our team uses gamma irradiation to safely sterilize your property.

With these amazing pieces of technology we are able to preserve your most precious items and give you the safety of being able to keep them in your home or in storage. SERVPRO of Rock County is always here to help and would love to answer any further questions you may have. Give us a call today!