Recent Water Damage Posts

Taking On Water: What To Do When Your Basement Floods

2/4/2020 (Permalink)

A flooded basement is one of the most common issues a homeowner can face. Whether the sub pump failed or couldn't keep up with the amount of water that was coming through, the results can be lasting and the repairs can be costly. The most important step to take is to remove as much of the standing water as possible. SERVPRO has multiple pieces of state of the art equipment to help the process move quickly, which brings down the cost of repairs. The faster the water can be eliminated, the fewer issues you will have to deal with in the restoration. Hardwood floors pose a higher demand for quicker action. If left submerged for too long, the probability of saving them is lost. The sooner you call SERVPRO, the faster repairs can begin. We are available day and night to answer your call. 

To Refinish or Replace: Water Damage to Hardwood Floors

2/4/2020 (Permalink)

When facing water damages to hardwood flooring there are many things to consider. The first and most logical decision to establish is figuring out what would be the most cost efficient method to take. More times than not, refinishing your floors is the least expensive route action. It all comes down to the damage that the flooring had sustained and if restoration is even a possibility. If water has been sitting stagnant on wood flooring for an extended period of time, repair may not be in the cards. Wood absorbs liquids and expands because of it. When this happens vital and irreparable damage occurs and the floors will need to be replaced. There are a wide variety of synthetic wood replacements that have their own advantages and do not suffer water damage as severely, but they can never replace the history and character of an original hardwood floor. Repair them if you can. Replace them if you must. 

But is it covered? : Will your insurance come through?

10/21/2019 (Permalink)

Heavy rainfall batter a home's roof with water over spilling from the rain gutters Heavy rains batter a home. Steam rises from the shingles

Often times when an unexpected storm causes extensive damages to your home or business, there is an uncertainty as to what will be covered by your insurance policy. There is no worse scenario when dealing with a clean up after a natural occurrence to discover the cost may be up to you to pay. It is important that preventative measures are taken in order to save you from having to pay a costly repair bill. Most of the time, if a storm has opened up a hole in your home allowing water to enter, it will be covered, but there are stipulations. If rotted or warped shingles were present before the storm, chances are you will be held responsible for the cost of repairs. It is important to have your home inspected to know where any problem areas are located and dealt with. It can save you time and money in the future. 

Sparks Will Fly

9/3/2019 (Permalink)

In this day and age, it is safe to say that our most important information is harbored within our handheld devices. From iPads to Galaxy's, electronics are an ever present force in our daily lives. These items are relatively small and travel with us most everywhere we go. So what happens if your devices come into contact with unwanted liquids? The first action you should take is to ensure the device is powered off, then try to remove as much water as possible immediately. Shake as much of the liquid out as possible. Do not attempt to use any source of heat, such as baking your device or using a hairdryer. It will severely damage the circuits. Unfortunately, rice isn't a viable option. Studies show that rice is ineffective at absorbing water from your electronics. Our professionals at SERVPRO have the capabilities to help save your electronics and personal documents as well, give us a call today with any questions you may have. 

When the water rises

9/3/2019 (Permalink)

With summer ending and fall weather approaching, it may not occur to us that flooding is possible at any time of year for multiple reasons. It is important to know what to do when you find yourself in high water with little time to spare. Move to higher ground immediately. Remaining at ground level or below heightens the possibility of injury. Be sure to keep children away from dirty water. Teens and children should be kept well away from contaminated items and unsanitary water. Be sure to follow the guide lines given by authorities and be aware of the dangers that are posed inside and outside of your location. Keep fresh water on hand, filling a bathtub with water is a good way of having water easily accessible. Be sure to become familiarized with your insurance and what it covers in advance. You never want to be caught in a situation that leaves you in over your head in costs for repairs. And as always, give us a call at SERVPRO to begin the restoration process. Flooding can be life changing. Always be prepared for what may came next.   

Bring on the Rain

7/1/2019 (Permalink)

After effects of water damage

An unpleasant and unexpected surprise to some homeowners facing water damages is that their insurance won’t cover the costs. This is, of course, dependent on the situation at hand and what events lead up to the damaged property. Homeowners insurance does not cover water damages resulting from floods. Nor do they cover water related losses occurring from lack of maintenance or neglect. There are a few grey areas when these situations arise. For example, if the roof of your home springs a leak, your insurance should cover it, unless it was caused by gross neglect. In the unfortunate scenario that wind damage destroys shingles, or if a tree crashes into your roof, the water damage resulting will be covered by your insurance. Our team at SERVPRO possesses the equipment and expertise to help in any situation life hands to you and will make it "Like it never even happened."

Stay Prepped

2/6/2019 (Permalink)

Water damage can arrive in many different shapes and many different ways. From a slow drip to a burst pipe, water is a destructible force to be reckoned with. Though some situations may be unavoidable, such as a swell in a nearby river, there are certain measures you can take to help prevent home flooding. Preventative measures truly are worth the effort.

  • What lies above: Inspection of your roof and shingles is essential because of its constant exposure to harsh elements. Keeping your roof well maintained is an important step in water damage prevention
  • Gut it out: Good drainage in your gutters is one of the major steps you can take to avoid a water leak issue.
  • Air tight: Caulking and sealing your windows is a great way to prevent unwanted water exposure.
  • Pump up the jam: Testing your sump pump is vital in preparation of water damage avoidance.
  • You OK in there? : Your plumbing and pipes within your home or business can be a major factor in water loss causes. Be sure to check on your pipes periodically to avoid any disasters.

Preparing your home in the event of a water loss situation can help you save money and time in the long run. Follow these tips to keep your head above water! 

I Saw the Signs: 4 Signs of Water Damage

2/5/2019 (Permalink)

When unwanted water seeps into places it doesn’t belong, it brings numerous issues along that can make matters worse. Water damage can become more serious as the problem goes undetected or unaddressed. Not only does water damage spread, it also becomes significantly at risk of mold formation in a short amount of time. Unfortunately, water damage isn’t always apparent. Our skilled technicians at SERVPRO of Rock County are equipped with infrared sensors which can detect temperature changes within the walls. But what are the signs to notice before you give us a ring? Here are 4 signs of impending water damage.

Do you hear what I hear? : Most of us are familiar with the sounds our homes make. From the rushing water of the plumbing systems, to creaking floorboards in the hallways, they become less alarming as time goes by. What you need to pay attention to are the different or unfamiliar sounds your home may be making. From a slow drip to flowing water, be aware of the sounds around you, they may indicate a larger problem.

What stinks? : When moisture comes in contact in dark places, a distinct scent of mildew is sure to follow. Trust your nose and follow it to the source. Early detection may help you prevent a huge mold infestation on top of the water damages.

From a puddle to a pool: Have you noticed unexplainable pools of water? Any puddles that keep reappearing after you’ve cleaned them? Chances are you are facing a leak somewhere in the area.

Cold Abode: Moisture and water tend to zap a home of heat, as it draws it in to evaporate. If your home is difficult to heat or your walls are cold to the touch, it may be an indication of moisture within.

When water damage presents itself unexpectedly, give us a call day or night and we will be there to make things right!

History Beneath Our Feet: Saving Hardwood

9/26/2018 (Permalink)



Hardwood floors are a classic signature to any home, bringing a warmth and delicate age to any environment they bestow. From old country farm homes, to sprawling warehouses hardwood flooring adds finesse. But with the sweets comes the sours. When water damage occurs, time is of the absolute essence. Warping and disfigurement from water can leave lasting and detrimental effects within an incredibly short amount of time. Some of which cannot be repaired to its original glory. That’s why one of the most useful methods of recovery from damaging water to natural hardwood floors is our highly effective Drying Mat System. Our mats have mastered the art of removing water vapor that has been deeply absorbed by wooden planks. Our system has saved countless dollars and spared even more headaches for our customer base. Our drying mats are surprisingly simple in design visually (a basic floor mat with a hose attached) but incredibly powerful. When a hometown customer of ours had a pinched line in their ice maker, it caused an incredible amount of access water which flooded her kitchen. Our team of meticulously trained experts at SERVPRO of Rock County was able to immediately address the situation and have the damage under control with the use of our Drying Mat System. Hardwood floors retain a time in history, some being centuries old. Being able to preserve what we can and restoring what we must is what makes what we do so worth it.

South Rock County 24 Hour Emergency Water Damage Service

7/30/2018 (Permalink)

SERVPRO of South Rock County provides 24 hour fire and water damage restoration services.

SERVPRO of South Rock County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (608) 563-5067

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Rock County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Rock County 

SERVPRO of South Rock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.