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Fire & Water - Cleanup & Restoration

Archived Blog Posts

The 3 Basic Categories of Water

7/22/2022 (Permalink)

The 3 Basic Categories of Water

Category 1: White/Clean Water
The water stems from a clean source and poses no substantial risk from contact, ingestion, or inhalation. However, it can develop in another category if it comes into contact with other surfaces or materials. Typically, Category 1 water will evolve into Category 2 after 24 hours if left untreated.

Category 2: Grey Water
Grey water is contaminated water that doesn’t contain sewage. It may still contain some contaminates and has the potential to cause illness if contacted or ingested. It may contain potentially dangerous levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Grey water can arise from sources such as a sink, washing machine, or the shower. Grey water can be used on your lawn or garden but if left unattended for 48 hours it can become Category 3.

Category 3: Black Water
Black water contains sewage or has encountered fecal matter. It is grossly contaminated and may contain pathogenic bacteria or other harmful agents. Such water sources may carry silt, organic matter, pesticides, metals, or toxic organic substances.

Time and temperature can also affect the quality of water and change its category.

*Refer to the IICRC S500 for complete definitions. 

SERVPRO of Rock County  is equipped and ready to handle any water situation. Please call anytime 608-754-7202

When Storms or Floods hit, SERVPRO of Rock County is ready!

7/22/2022 (Permalink)

SERVPRO of Rock County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Calgary, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 2,000 Franchises across North America and elite Disaster Recovery Teams that are strategically located throughout the Country.

Have Storm or Flood Damage? Call Us Today 608-754-7202.

Tips for Heavy Rainfall

7/22/2022 (Permalink)

Heavy rainfall can cause damage to your property, here are a few tips to get you through the season with hopefully minimal damage.

Home and Business Tips

  • Look into purchasing flood insurance. Call your insurance agent make sure flood insurance is right for you.
  • Install rain gutters and other drainage systems. Clean out rain gutters frequently, proper water flow will direct water away from your property.
  • Fix any leaks ASAP, a small leak can quickly turn into something greater.
  • Extra roof protection. You can spend a bit more to install a rubber roof underlay, a waterproof barrier that goes under the shingles and protects the roof from water intrusion. This will also help with insulation in the wintertime.

Rainy Driving Tips

  • Don’t use cruise control. This feature works great in dry conditions, but when used in wet conditions, the chance of losing control of the vehicle can increase, as you will have less control over the vehicle.
  • Slow down and leave room in front of you. Slowing down during wet weather driving can be critical to reducing a car’s chance of hydroplaning, when the tires rise up on a film of water.
  • Posted speed limits are the recommended speed during ideal conditions. Do not feel pressured to drive at the posted limit during a rainstorm, but do not drive too slowly either. As other drivers may have to make dangerous maneuvers to avoid you.

Vehicle Biohazard Remediation

4/26/2022 (Permalink)

Services provided by SERVPRO of Rock County range from homes to cars and beyond. Vehicle biohazard remediation is necessary when cleanup requires more than a surface wipe down of visible biohazards and debris. Vehicles require a thorough chemical treatment to properly disinfect lingering pathogens and prevent recurring odors.

We respond quickly and are able to clean it up good as new to help get the owner back his vehicle. 

When you think of auto clean up make sure you remember SERVPRO of Rock County. 

We have all the necessary tools to help get your car cleaned up, whether it be leather or cloth upholstery. If you have a weird smell or any type of biohazard damage we are the company to call. 608-754-7202

Commercial Restoration Cleaning

4/20/2022 (Permalink)

Commercial Restoration Cleaning, it is our specialty at SERVPRO of Rock County.  If you have had a water damage or a fire event happen or even storm damage; your equipment might not be how it used to be and instead of throwing it away, we want to help you restore it!  It takes time and money for a new one, so instead of waiting to place the order and wait for the new equipment to come, we want to speed up the process where we are able to and save you time and money!  Even if it is something obscure that you are unsure about, we are always willing to come out to your commercial property and take a look.  Give us a call to schedule an appointment today. 608-754-7202

Water Damage from Washing Machine

4/16/2022 (Permalink)

Water damage from washing machines is one of the leading sources of residential water losses. The good news is that preventing water damage from washing machines is not as hard as you may think. Follow these tips to avoid water damage issues caused by a washing machine malfunction in your home.

-Regularly check water supply hoses (both hot and cold) for blisters, worn tubing, stress cracks or loose connections. Replace damaged hoses with newer types that are made of flexible plastic tubing encased in a stainless-steel braided exterior.

-Replace hoses every five years even if they don’t seem damaged to prevent water damage from washing machines. Deterioration may occur on the inside of the hose and may not be visible until it’s too late.

-Check the drain hose for wear and tear and to make sure it’s tightly inserted into the main drain line. Ensure it doesn’t dislodge when the washer agitates or drains.

-Leave at least four inches of space between the wall and your washer to prevent the supply and drain hoses from becoming kinked.

-Don’t overload the washing machine with laundry. Follow the manufacturer’s instructions on how full your washer should be. Distribute clothes evenly and loosely inside the machine.

-Use the right detergent for your washing machine in the correct amount to avoid suds and bubbles that can cause the washer to overflow. Read the instructions manual to learn which type of detergent is best for your machine and how much to use each wash.

The Living Room

4/11/2022 (Permalink)

Take a look at your living room. You may not think of the living room as a place where home fires are likely to start. It depends on how your family uses this area of your home. The biggest danger is usually the fireplace. Properly attended and maintained, a fireplace is safe to use. However, you’ll need to follow these rules:

  • Only burn firewood that is properly seasoned
  • Never ever use combustible or flammable liquids to start or maintain a fire
  • Never leave your fireplace unattended
  • Inspect and sweep your chimney
  • Watch out for “popping” sparks

You should always be aware of other hazards. Use candles safely. Never leave them unattended and extinguish them all when you go to leave your house or go to bed. Regularly inspect electrical cords to make sure they aren’t frayed or damaged.

The Kitchen is one of the Most Common Places for a Fire

4/6/2022 (Permalink)

The heart of the home, kitchens are also the most common spot in the house for fires to start. Specifically, unattended cooking is the leading cause of kitchen fires and fire-related injuries.

These man-made fires are also easily preventable: Keep an eye on the stove, oven, and other appliances like toaster ovens, and move combustible items away from the stove. Never leave the kitchen when you’re working with high heat during preparations like frying, boiling, or broiling—fires need only seconds to go from a small flame to an out-of-control blaze.

A few more tips for safe cooking:

  • If someone else can’t watch things while you step away for a bathroom break or to help the kids, turn off the cooking appliance while you’re in the other room.
  • Turn off the stove and all appliances once you’re done cooking.
  • Keep everything off hot surfaces. Pay close attention to where you set dish towels or hot pads. Designate a spot, like a hook, to practice putting them back between each use.
  • Careful with what you are wearing to prevent singeing you clothing.
  • Do not heat your home with your oven.
  • Keep a  Fire extinguisher handy in case of fire. Water will only spread oil or grease and feed the flames.

Dryer Fires

4/6/2022 (Permalink)

Clogged vents, ducts, and filters are the primary causes of dryer fires. Usually, this is a result of a buildup of lint, but can certainly be caused by an accumulation of dirt, grass, or anything else that remains after the washing process. 

In addition to the lint filter, the outside vent can also become clogged, which prevents airflow and potentially leads to hazardous conditions. Again, this could be a result of lint making its way through the duct and collecting on the screen. However, it can also become obstructed by pesky birds, insect nests, or rodent nests. 

How to prevent dryer fires:

1. Make sure it's properly installed

2. Clean lint screen after each use

3. Clean the vent and duct

4. Replace ducts

5. Have your dryer routinely inspected

6. Make sure you are using your dryer correctly

Why SERVPRO of Rock County?

3/16/2022 (Permalink)

When we are in the face of disaster clean up, it’s easy to become focused on the major issues at hand. Instigating problems need immediate attention such as the pipe that burst and flooded your basement, or a fire that ravaged your facility and triggered the sprinklers to soak your electronics. Dealing with the source is of utmost urgency. What we don’t always take into consideration are the possessions that sustain damage with those disasters. Photographs, prized family possessions, important documents and digital items can all become exposed and become destroyed in a short frame of time. That’s where SERVPRO of Rock County comes in to play.

SERVPRO uses state of the art equipment and implements the same freeze drying system as The Library of Congress. Our technology and techniques remain the only methods approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). With water damage runs the risk of contamination and exposure to bacteria and viruses, making your items potentially dangerous. Fortunately, our team uses gamma irradiation to safely sterilize your property.

With these amazing pieces of technology we are able to preserve your most precious items and give you the safety of being able to keep them in your home or in storage. SERVPRO of Rock County is always here to help and would love to answer any further questions you may have. Give us a call today 608-754-7202.

Why call SERVPRO of Rock County in Stressful Situations?

3/2/2022 (Permalink)

When you come across stressful situations involving damages to your home or business, you may not know what to do or who to turn to first. That is why SERVPRO of Rock County is here for you! From the moment we answer your call you are our top priority. We understand how a flooded basement or a dryer fire can completely put your life on hold and know how important it is to get you back on your feet. Covering a wide range of tasks, we can almost always finish a job from start to finish and if we can’t, then our next step is to locate the SERVPROs who can come in and help complete it with us. Some jobs are bigger than others but we arrive and assist both large and small scale occurrences with both compassion and skill. When choosing SERVPRO of Rock County you can always expect the best. Be sure to call us directly at 608-754-7202.

Tornado season is approaching

2/1/2022 (Permalink)

Both tornado watches and tornado warnings are issued by the National Oceanic and Atmospheric Administration (NOAA)/ National Weather Service. However, there are critical differences between the two alerts. 

Tornado Watch 

Conditions are favorable for tornadoes to develop. Be alert to changes in the weather, account for all family members, and listen to local radio and TV stations for updated storm information. Move cars inside and keep car and house keys with you. If time permits, move lawn furniture and equipment inside to minimize flying debris. If a tornado siren sounds, stay inside and take cover.

Tornado Warning

A tornado has actually been spotted or is indicated on weather radar in your area. This means danger is imminent and you may only have seconds to take cover.

In the event that your home or business sustains damage caused by the high winds of a tornado, SERVPRO of Rock County can help!  24/7/365 emergency service is available for board up, tarp up, and water mitigation.  Call us for help at 608-754-7202

Believe it or not, Spring is Coming!

2/1/2022 (Permalink)

Evaluate your home’s exterior

Your home is designed to shelter you from the weather. To keep it in tip-top condition, do regular walk-arounds and inspect for issues. Keep an eye out for the following things:

  • Loose shingles
  • Loose siding
  • Tree branches extending over your house or driveway
  • All unattached structures like sheds or gazebos should be bolted securely to their foundation
  • Loose patio furniture that should be secured
  • Loose gutters and missing/detached downspouts
  • If you have shutters, make sure they’re secure and clear of debris
  • Check to see if your fence needs repair

Check your sump pump

As the saying goes, “April showers bring May flowers.” And with all that rain, your risk of flooding increases. If you have a sump pump, it’s a great idea to run through an annual sump pump maintenance list.   

You’ll want to clear all debris so it doesn’t impede function and ensure your back-up is in working order. With added sump pump failure and water backup coverage on your homeowner’s insurance policy, you’ll have better protection that can bring real peace of mind when the rain starts to fall.

Weather can be unpredictable, but you can still prepare for the unexpected.  Talk with your local insurance agent to review your homeowner’s coverage, and call SERVPRO of Rock County in the event your home sustains damage.  We are available to take your call 24/7/365 at 608-754-7202

Common Fire Hazards In Your Home

1/6/2022 (Permalink)

We all know about the traditional fire hazards in our lives. Unattended stoves, candles, grills, and many more that we are careful with every day. But for every traditional fire hazard you know about, there’s most likely an unusual fire hazard nearby that you might not have ever heard of. A lot of these hazards are not typically causes of fire. However, when not cleaned properly or in long stretches of time, they can become a real threat to your home. So it’s important to know what they are ahead of time so you can properly maintain them. Reader’s Digest has a list of these unique fire hazards to help you be on the lookout;

  • Toaster ovens
  • Pests and critters
  • Heaters
  • Bathroom exhaust fans
  • Air conditioners
  • Range hoods
  • Overgrown trees and shrubbery
  • Dryer vents
  • Unwashed rags
  • Lawnmowers

Any of these items or appliances can end up doing massive damage to your home if they are not properly cleaned or maintained. And because they’re not traditional sources of fire, it can be easy to overlook them and their upkeep. So do yourself a favor and make sure you do some simple regular maintenance to protect your home and family from unexpected fires.

Source: https://www.rd.com

As always, if disaster strikes, SERVPRO of Rock County is always here for you. We can be reached 24/7 at (608)-754-7202

WInter in the Work Place

1/6/2022 (Permalink)

It’s beginning to get brisk and blustery outside! Time to bust out the winter boots and warm beverages. Whether this season’s weather brings massive snowstorms or just the occasional cold snap—if you own a small business, it’s definitely time to winterize your workplace.

Winterizing your workplace is the best way to prevent injuries like slips, trips, and falls. To promote workplace safety during winter, you can take steps to reduce slippery surfaces, train your workers on winter driving, minimize cold exposure, and have a communications plan. To improve morale during the season, bring in some warm apple cider, call a meeting, and ask your team to help design the ideal winter safety plan for your business.

Winter workplace injuries

Each winter, there is a significant spike in work-related injuries. There were 42,480 workplace injuries and illnesses involving ice, sleet, or snow in just one year, according to the U.S. Bureau of Labor Statistics. That number includes only those events that caused employees to miss at least one day of work and that were reported to the bureau. This year, the National Oceanic and Atmospheric Association (NOAA) predict a wetted winter with colder than average temperatures in some regions. That’s an ice-cold recipe for weather-related injuries at work.

Implement a winter safety plan

If you operate a business, you know how essential it is to promote safety among your employees. Depending on the size of your workforce and your industry, you may be required by the Occupational Safety and Health Administration (OSHA) or by your state regulators to have a safety plan in place. However, even if you are not required to show proof of your safety plan you should still have one. As a business owner, not only does practicing workplace safety protect the members of your team, it also protects your bottom line.

When you put together your workplace winter safety plan, don’t forget to consider the additional risks caused by rain, sleet, and snow. Set aside some work time and call a meeting so that all of your employees can help establish, reevaluate, or familiarize themselves with your safety plan.

Get buy-in from your employees

OSHA, the U.S. entity that protects and regulates workplace safety, recommends enlisting the help of your employees when you create a plan. Having your team member’s help is key because they:

  • Know the most about the hazards of their own jobs
  • Have the most to gain or lose based on your safety program
  • Can help create, implement, evaluate, and improve the program
  • May gain a sense of ownership and buy-in with the program

Winter workplace safety tips to get you started

To effectively winterize your workplace, you should gather your employees and ask them to consider all aspects of their workday. Work together to brainstorm potential winter hazards they may experience while at work and on the way to and from the workplace. Write out all their ideas. Next, group the hazards into categories so that you can create a winter safety plan that is catered specifically to your business. Do not forget to consider the different environments your employees work in, such as the office, warehouse, vehicles, roads, or field.

Address slippery areas

  • De-ice parking lots, sidewalks, entryways, and outdoor break areas
  • Reroute people using caution signs, rope, cones, or tape
  • Put mats down over slippery spots
  • Mop up any standing water, especially on tile or marble
  • Set aside a place for wet umbrellas, raincoats, and shoes

Set up a communications plan

  • Monitor severe weather announcements
  • Set up a call tree or send a group text message and email blast with weather updates
  • Consider canceling work, adjusting hours, or asking employees to work remotely
  • Ensure you have a way to connect with workers in the field if severe weather arrives

Promote winter driving safety

  • Train employees who operate work vehicles on best practices for winter driving
  • Supply work vehicles with ice scrapers, tire chains, emergency kits, and shovels
  • When possible, cancel tasks that require driving until bad weather clears

Minimize cold exposure

  • Have outdoor workers take breaks and work shorter shifts
  • Rotate employees to reduce individual time in the cold
  • Set up outdoor heaters
  • Save routine, non-essential tasks for warmer months

Provide education about cold stress

  • Teach workers that cold stress keeps the body from being able to regulate temperature
  • Discuss how cold stress can lead to hypothermia, frostbite, and trench foot
  • Advise that people with diabetes, hypothyroidism, or hypertension are more vulnerable to risk
  • Request that employees dress in loose-fitting layers of clothing
  • Ask employees to stretch and warm-up before working in the cold

Practice office safety

  • Ensure that space heaters are used properly and kept away from flammable materials
  • Unplug all space heaters when not in use
  • Decorate for holidays wisely—don’t use candles or hang decor on fire sprinklers
  • Use caution with ladders and extension cords when decorating

Winterize your building

  • Set faucets to drip to avoid frozen pipes
  • Inspect and repair indoor and outdoor insulation
  • Have your HVAC system checked and maintained 

With some deliberate planning and participation from your whole team, you can successfully winterize your workplace for safety. Use the opportunity to boost morale and refocus as you face the colder weather months.

As always, if disaster strikes, SERVPRO of Rock County is always here for you. We can be reached 24/7 at 608.754.7202

Prevent Frozen Pipes

1/6/2022 (Permalink)

Cold temperatures are inevitable in Wisconsin.  When freezing temperatures hit, here are some helpful prevention tips:

  • When you know temperatures will be dipping below freezing, allow water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • Keep your house at a warm, consistent temperature both day and night.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 degrees.
  • If you do end up with frozen pipes, a hand-held hair dryer or heat lamp can thaw them.

Have water damage from a frozen pipe? Call SERVPRO of Rock County (608)754-7202

Holiday Season

11/30/2021 (Permalink)

As the exciting holiday season is approaches, we all know it can also be one of the most overwhelming seasons for all of us too. The last thing you want to deal with is the restoration of your home or business after disaster strikes during the busiest time of the year. Multiple issues may be present which require different sets of skills and expertise. Unlike other companies that tackle one portion of a problem and pass the rest to the next company in line, we are able to address it all. From fire damages, water damages, bio hazards and mold infestation we have equipment and knowledge to confront it all. Having the personnel on hand for any situation that may arise saves time and money. The longer your business is being repaired means revenue lost. Having your home under construction from damages may mean you need to find somewhere to stay while repairs are being completed. We understand the urgency and are able to get the job done right.

How can SERVPRO help to clean0up a Commercial Fire!

11/10/2021 (Permalink)

According to the National Fire Protection Association (NFPA), a fire department located somewhere in the United States responds to a fire every 24 seconds. Furthermore, it’s estimated that fires each year account for more than $25.5 billion in direct property damage costs. Let’s take a closer look at how SERVPRO Rock County can help you cleanup and recover from a devastating fire, water, mold, storm or commercial property damage event.

Inspection and Damage Assessment for Fires

After our initial outreach and emergency contact with a customer, our team comes to the property to carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action that we will follow throughout the remaining steps of the restoration process.

Cleaning and Sanitizing Fire Damage

Once we have created a plan for your property restoration project, our team gets geared up and ready to clean, sanitize, and disinfect all of the restorable items and structures that have been damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Your Choice for Commercial Restoration Success

Restoration is the final (and most important) step in our process in getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. This process uses multiple types of equipment and can take as long as it’s needed for the damage to be completely remediated.

Sticking With the Team at SERVPRO for Your Commercial Restoration Project

Whether you’ve experienced fire, water, mold, storm or commercial property damage, SERVPRO Rock County should always be your choice to restore your property back to its original condition. If you’d like to speak with a specialist on our team today, make sure to call us 24/7 at (608) 754-7202 so that we can understand your unique situation.

How long do you wait to call your local SERVPRO?

11/10/2021 (Permalink)

Emergency situations can sometimes leave us second-guessing our actions during the heat of the moment. In these cases, you need to make sure that you have your wits about you and aren’t scrambling for a solution. Making sure to call for SERVPRO of Rock County at the first sign of water damage instead of waiting might make the difference between potentially thousands of dollars in damages later down the line.

The Benefit of Quickly Acting for your Water Damage

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, it’s important to take quick action to avoid negative after-effects from any storm damage you may have shouldered.

The Importance of 24/7 For Commercial Restoration

Water damage can come at any time. Storms, pipe bursts, floods, etc. all happen 24/7. So why deal with a commercial restoration company that isn’t ready to react to issues as fast as they happen? When you call SERVPRO Rock County, you know you will always be speaking with a live operator who will direct your call to the team nearest you that is ready to hop in and start the restoration process. Without this 24/7 call time, any water damage your commercial property has sustained could turn into mold that could spread and cause thousands of dollars in damage.

Commercial Restoration in a Flash

If you suspect that your commercial property has experienced water damaged, take action quickly. The longer you wait the more damage and repair costs you may suffer as a result. Make sure to call the trusted team at SERVPRO Rock County at (608) 754-7202 immediately if you’re in need of ASAP commercial restoration solutions.

24 Hour Water Damage

10/22/2021 (Permalink)

SERVPRO of Rock County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (608) 754-7202

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Rock County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Has the problem been fixed?
  • Is there electricity available (on-site)?

About SERVPRO of Rock County 

SERVPRO of Rock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold Damage in your Home or Business

9/24/2021 (Permalink)

The buildup of indoor moisture from high relative humidity, plumbing, and roof leaks may lead to mold damage. When the relative humidity is kept low, chances for condensation to take place reduce, and that means there are no appropriate conditions for fungi to grow. Mold spores cannot thrive without the presence of water in your home or business.


It is necessary to take precautionary measure when dealing with mold damage because it can cause health effects. Our SERVPRO technician assess the level of contamination and choose the right Personal Protective Equipment (PPE) for the job. When the area is extensively contaminated, we prefer a half-mask respirator, full body suits, and chemical resistant gloves. For light levels of contamination, an N95 respirator can be good enough.

We are careful not to spread the contamination to clean areas, and if we have to disturb the mold when cleaning the site, we make sure containment procedures are already in place. Containment also helps limit mold exposure to the occupants and our SERVPRO team.


After disturbing the mold, spores dust might settle on the porous and non-porous surfaces. When that happens, we do damp wiping and HEPA vacuuming to do the removal. We first determine the airflow direction and clean areas towards that path, and the cleaning process starts from the structure's top towards its bottom.

When drying the items and rooms, our SERVPRO technicians first remove any wet objects from the area to speed up the rate of evaporation and then we will setup dehumidifiers to lower the humidity. Moisture meters provide initial readings of overall humidity at the start of the job and will be monitored to ensure the project is complete.

At SERVPRO of Rock County, We’re Faster To Any Size Disaster whether it strikes your home or business property. Call us at 608-754-7202 when you need to be served by a proven industry leader.

Four Classes of Water

9/24/2021 (Permalink)

4 Classes of Water Damage

Classes of Water Damage losses are determined by the rate of evaporation based on the type of materials affected by water damage to your property. Determining the Class of Water is an important first step, and will determine the amount and type of equipment utilized to restore your business. There are four IICRC water damage classifications, they are as follows:

Class 1 - Slow Evaporation Rate 
Water losses that affect only part of a room or area, or losses with lower permeance/porosity materials (e.g., plywood, particle board, structural wood, vinyl composition tile or VCT, concrete). Little or no wet carpet or cushion is present. Minimum moisture is absorbed by materials, releasing moisture slowly.

Class 2 - Fast Evaporation Rate 
Water losses that affect an entire room or carpet and cushion. Water has wicked up walls 12" - 24". There is moisture remaining in structural materials (e.g., plywood, particle board, structural wood, concrete).

Class 3 - Fastest Evaporation Rate
Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and sub-floor in the entire area are saturated.

Class 4 - Specialty Drying Situations
These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone, and crawlspace). Typically, there are deep pockets of saturation, which requires very low specific humidity.

At SERVPRO of Rock County, We’re Faster To Any Size Disaster whether it strikes your home or business property. Call us at 608-754-7202 when you need to be served by a proven industry leader.

Helpful Tips on Running a Generator

9/23/2021 (Permalink)

During a storm where there is a power outage, generators come in very handy. When using a generator you need to take many precautions. We at SERVPRO of Rock County would like to give you a few very helpful tips on safely operating a generator.

  • Position generator outside and away from any structure. Running a generator inside can cause fatal levels of carbon monoxide. Keep generators at least 15 feet away from your home/business to prevent exhaust from entering.
  • Disconnect to the power source coming into your home/business. Power from the generator could be sent back into the utility line causing hazardous conditions for utility workers.
  • Make sure your generator is properly grounded. Grounding your generator helps prevent shocks and electrocutions. Refer to the OSHA guidelines for grounding requirements.
  • Plug equipment directly into the generator. Use a heavy-duty, outdoor extension cord, which has a wire gauge that can handle the electric load of any connected appliances.
  • DO NOT plug generators into a wall outlet. Never try to power a generator from a wall outlet or main electrical panel. Only a licensed electrician should connect a generator to the main panel by installing the proper equipment according to the electrical codes.
  • Make sure you have enough fuel to run your generator. Always turn off and let the generator before refueling. Inspect and maintain your generator regularly.

Building Relationships

9/23/2021 (Permalink)

Relationships require a lot of hard work from all members of the team, we also have to provide good work, our team needs to be fast and responsive to make the relationship work, and make sure great work is being done!

This comes in all aspects of personal and business.  At SERVPRO of Rock County, we pride ourselves on creating that relationship from start to finish. WE are Very dedicated to building a strong relationship with our customers. It is always important to gain trust and respect. We go to all lengths to make our customers as happy as can be. Trust is key to building a good relationship! 

This is why our customers choose SERVPRO of Rock County.  

If the unfortunate of disaster strikes, please know we will be there for you from the start of the job, until the end of the job.

Give us a call at 608-754-7202 for 24/7 Emergency Services.

Emergency Plan of Action

8/31/2021 (Permalink)

Fires can occur with little warning, and even less time to react. It is important to have a preplanned evacuation in place before the event of a fire. Whether in your home or business, an evacuation plan is essential. 

Fire safety and evacuation plans include:

  • A clear passageway to all escape routes.
  • Clearly marked escape routes that are as short and direct as possible.
  • Enough exits and routes for all people to escape.
  • Emergency doors that open quickly and easily.
  • Emergency lighting where needed.
  • Training for all employees to know and use the escape routes.
  • a safe meeting point for staff and family

These are only a few of the steps needed in preparation of a fire event. SERVPRO has the tools needed to help repair fire and smoke damages to your home and property. Call us today.  608-754-7202

What to do when you get hit by a storm

8/30/2021 (Permalink)

When a severe storm hits your property, countless thoughts run through your mind. Is everyone safe? What items are damaged? Will insurance cover the costs? 

Take a deep breath and follow these steps to get everything back on track:

  1. Keep you and your family safe. Be careful to avoid hazards like splintered wood and broken glass. In extreme cases, this might mean staying in place until emergency crews can arrive.
  2. Examine and document the damage. If it’s safe to do so, take a lap around your property and see what’s damaged. Take as many photos as possible to document the scene — this will help you file the appropriate insurance claim down the line.
  3. Prevent additional damage with our board-up services.  Boarding up open windows and doors will prevent the elements from causing further harm to your home or business while the restoration process gets underway.
  4. Work with a professional restoration company like SERVPRO of Rock County to repair the damage. An experienced team will make sure that everything returns to normal as quickly as possible by handling all exterior and interior fixes.

In the event your home or business sustains damage call the experts at SERVPRO of Rock County we are available 24/7 365 days a year.  Our team is highly qualified to help you get through this difficult time.  608-754-7202

Have you had your Ducts Cleaned?

8/30/2021 (Permalink)

Is it time for you to have your ducts cleaned? It is very important to have your commercial ducts cleaned.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.

You should routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. SERVPRO of Rock County will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Do you need Board-up Services?

8/30/2021 (Permalink)

Did you know SERVPRO of Rock County offers Board-up services to your home and/or commercial space.  In the event you need to get your property secured in a timely manner to make sure your belongings are protected from further damage and or people trying to get into the property.

  • In a commercial setting, there may still be viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.
  • You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition.
  • You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out to prevent additional damage. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.
  • You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

If you have a fire, water, mold or biohazard disaster gives SERVPRO of Rock County a call today at (608) 754-7202. We are available 24 hours a day, 7 days a week.

Tips for Commercial Fire Safety

8/25/2021 (Permalink)

SERVPRO® of Rock County wants to share the following information about commercial fires and how safety equipment helps to lessen the damage and can assist in preventing any bodily injury. According to the NFPA (National Fire Protection Association), one of the most common causes of commercial fire is electrical and lighting equipment. This type of fire is not easily predicted, as the lighting equipment can look totally fine on the outside.

Tips and Information:

  • If there is a lot of smoke inside the building, cover your mouth and nose and do your best to not inhale any of it
  • Building sprinklers should be examined and tested every 5 years
  • There should always be a fire extinguisher in reach inside of a commercial building and they must be checked annually to ensure they are in working order
  • If an office building is on fire, exit the building immediately and do not try to fight the fire yourself
  • Wet pipe sprinklers installed in the ceilings of commercial buildings are very effective in helping to fight the fire(s)

In the unfortunate event that a commercial building does catch fire, rest assured that SERVPRO of Rock County is prepared to help clean up any fire damage the building/area has sustained.

SERVPRO of Rock County is independently owned and operated.https://www.nfpa.org/News-and-Research/Data-research-and-tools/Building-and-Life-Safety/US-Structure-in-Office-Properties

Recovering from a fire!

8/25/2021 (Permalink)

The same way you would not expect a firefighter to come back to provide cleanup services, most employees do not expect their employer to directly restore a business following a fire-related emergency. Despite this, the primary business owner does have a responsibility to ensure that the proper fire damage restoration steps are taken before workers return to the premises. Most importantly, perhaps, is that action is taken quickly, as additional negative effects can result from the impact of smoke and water damage if not addressed immediately.

Read on to learn more about what exactly is involved when it comes to restoration services and commercial fire damage cleanup!

Simple as 1, 2, 3? The Top Bases to Cover for Employee Safety

Although it is completely understandable to feel overwhelmed following a commercial fire that has damaged your business, there are basic steps you can plan for to get you through to re-opening day. When you tackle the process piece by piece, recovery becomes much more manageable.

1)  First Steps: Assessing the Damage and Initial Safety Work

One of the most important steps to take before cleaning up or completing basic return-to-work tasks is making sure you document the extent of damage done to the property for insurance purposes. Particularly for businesses, this can be a complicated process that is best left to the professionals, like those at SERVPRO of Rock County. Our fire damage cleanup professionals will thoroughly document the extent of fire, water, soot or other damage to guarantee you the highest return for your lost or ruined items.

In addition, you can rely on the experts to verify the safety of your property to be sure windows, the roof, or support walls have not endured additional damage. The goal of the game is damage prevention, which requires significant investigation before any cleanup processes are initiated.

2)  Next Up: Tackling Soot, Smoke and Water Removal

You may be surprised to hear that carpets, rugs, and fabrics are technically the largest air filters in your commercial property or office building! In reality, these surfaces are much more prone to absorbing malodors, including smoke and soot. Specialized techniques, tools, and cleaners are required to remove these from walls, ceilings, and other surfaces before employees can return to work.

Don’t forget about the potential for water issues to develop as a result of the flooding that naturally results from firefighter response units. Being able to rely on a professional team to identify potential problem areas where mold could take root will put you and your workers at ease. Don’t be afraid to ask us about the ways we can ensure water, smoke, and soot will be eradicated from your property!

3)  Wrapping Up the Process: Cleanup, Restoration, and Repair

Once you have addressed major structural items and large-scale cleaning needs for rugs, carpets, and fabrics, you can begin to move on to the cleaning of other restorable items and structures. Depending upon the nature of the item, professionals will need to recruit special tools, cleaners, and equipment to remove odors while bringing your materials back to life.

Similarly, even typically normal-to-tackle tasks like painting can be hindered by the reality of chipping, peeling, or bubbling paint, which typically results from water and fire damage. In the event large-scale scraping, sanding, and refinishing is needed, you can begin to see the benefit of calling in a professional team like SERVPRO of Rock County to take care of business.

Devastating Storms

7/7/2021 (Permalink)

Storms can be a powerful and unexpected force of nature. As we all might not get to see first hand when a big storm hits, but we all come together and can sense what a devastation it can be. Whether it be from snow, wind or heavy rains, storms can be devastating to your property in many different ways. When facing property damages after a storm, the scene may not be safe for you to remain living. If power lines were downed you may lose electricity and along with it the ability to heat or cool your home. SERVPRO of Rock County has over 30 years of home and commercial building restoration and know how to mitigate any type of storm damage. We are available day and night to answer your call for help.

Unique Ways to Avoid Flooding

7/7/2021 (Permalink)

It’s no secret that the damages of a flood affecting your home are devastating. The cleanup after such an event is almost worse than the flood itself. You are left with the remnants of beloved items. You are uprooted from your daily life and experience higher levels of stress than acceptable. Being able to avoid the catastrophic effects of flooding can restore your peace of mind, and also benefits the environment, if done correctly. Listed below are helpful tools to be used in order to prep your property for incoming water.

Plant a Rain Garden: A growing trend among homeowners is the design and installation of rain gardens. Using native plants with high water tolerance is key. They require almost no upkeep or watering between rainfalls and are helpful to our natural environment. Directing water from known flooding areas of your property, or planting directly on the location, these gardens retain and absorb excess water. Even a small addition of a rain garden has a huge impact on the water level on your property after a flood.

Heavier Mulch Will Help You Out: When mulching with lightweight materials, the odds of a misplaced mulch mess being handed to you is significantly high. Light materials are known to scatter in flooded conditions and to clog drainage ways. Hardwood mulch is heavier, making it more difficult to spread and is known for their low maintenance appeal.

Install a Green Roof: Now hear us out. It may seem excessive, or out of your budgets capabilities even, but you may be pleasantly surprised. The cost and labor needed to install these futuristic roof covers has been significantly reduced over the most recent years. As long as you have a flat or gently sloping roof you are in the clear. Not only do green roofs elongate the life of your roof, studies show it also increases insulation and reduces energy costs.

A Driveway That Drains: Second only to roofs, driveways are the biggest contributor to storm water run-off. Most commonly, sways with drainage ports are installed on each side of your driveway, although it is not the most effective. Using spaced gravel or even grass greatly reduces the effects of flood water run-off. They are not only visually pleasing but a benefit to the environment.

Flooding can happen suddenly and with little warning. These simple and effective actions could save you a disaster on your hands. As always, SERVPRO of Rock County is here to help you, when all else has gone wrong.

Effects of Thunderstorms

7/7/2021 (Permalink)

When we think of severe weather, the damaging effects of thunderstorms can be easily overlooked. According to the National Severe Storms Laboratory, thunderstorms can be responsible for multiple causes of property loss. High winds, flash floods and lightning strikes are all possible when severe weather hits. It is essential to be prepared for whatever nature brings. Having an established ERP ( Emergency Ready Plan) for you business is a time and money saver. SERVPRO and our team of experts are ready day or night to assist you. We have the ability to formally create your ERP so you can be prepared for when the unfortunate happens. When disaster strikes, it can be upending, frightening and confusing. It puts your life on pause. Let us help you through the worst of it. 

Bring on the Rain

7/7/2021 (Permalink)

An unpleasant and unexpected surprise to some homeowners facing water damages is that their insurance won’t cover the costs. This is, of course, dependent on the situation at hand and what events lead up to the damaged property. Homeowners insurance does not cover water damages resulting from floods. Nor do they cover water related losses occurring from lack of maintenance or neglect. There are a few grey areas when these situations arise. For example, if the roof of your home springs a leak, your insurance should cover it, unless it was caused by gross neglect. In the unfortunate scenario that wind damage destroys shingles, or if a tree crashes into your roof, the water damage resulting will be covered by your insurance. Our team at SERVPRO possesses the equipment and expertise to help in any situation life hands to you and will make it "Like it never even happened."

Soot and Cinder Wall Cleanup

4/1/2021 (Permalink)

When a fire erupts inside your home or business, every surface within your home can be subjected to damages. Toxic fumes can travel into the smallest corners of your space, contaminating everything in its path. Smoke residue can cling to hard and soft surfaces and it is important to have the location thoroughly sanitized. Soot and ash can cover your walls leaving behind a dark and dirty layer of material that will need to be properly removed. SERVPRO technicians have the experience and tools required to begin the restoration process as quickly as possible, reducing the length of time it takes to repair and restore your space. We are available 24 hours a day to answer your call and any questions you may have about the restoration process of your property. Call us today!  

After the Blaze: Fire Damage Repair

4/1/2021 (Permalink)

When a fire damages your home or business there will be many steps needed to restore your space to make it inhabitable again. Carpets, clothing, ceilings and floors will all be needing a deep cleaning and sanitation to be deemed safe for your family or employees. When materials within your home or business come into contact with high temperatures, toxic smoke is released into the air and will cling to almost any surface. Household cleaning products will not be able potent enough to deal with the lasting and deep set smoke that has damaged your home. It is important to seek the help of qualified professionals to be sure all materials have been properly decontaminated and are made safe. SERVPRO is available 7 days a week to answer your call for help.  

Over 30 Years of Experience

3/16/2021 (Permalink)

Choosing a restoration company to help you through repairing damages to your home can be a difficult task. You may be facing multiple issues that need to be addressed in order to make your home or business safe again. With having over 30 years of experience in the industry, our SERVPRO location has the tools and knowledge needed to handle any size disaster. From major water losses to fire and mold damages we are able to arrive on scene and begin the restoration process. Having company owned equipment and vehicles located on site gives us the advantage of having everything we need on hand and at our disposal. We understand how important it is to get back on your feet quickly after a disaster occurs and it is our main priority to get your home and business repaired with compassion and expertise. Give us a call today.

We Have The Tools Needed

2/11/2021 (Permalink)

Water is an essential element to life but can also prove to be a destructive force when in contact with your home or business. Weather can play a huge role when it comes to unwanted water issues. When insulation and drywall become wet, they almost always need to be removed and replaced. If moisture sits too long between your walls you run the risk of mold formation. Mold is not typically covered by homeowners insurance and can put your health at risk. Water can enter your home in many different ways, some more dangerous than others. If a broken pipe leaks water into your home it is not as contaminated as if you had a sewage back up. SERVPRO has the team and tools needed, day or night, to help handle your water loss damages. Call us today!

Choosing Locally Owned

2/9/2021 (Permalink)

For over 30 years SERVPRO of Rock County has been an involved member of the community and a stronghold for when things go wrong. Whether fire damage, water, mold or bio hazardous materials has damaged your property, SERVPRO has the experience and equipment needed to mitigate and remediate the damages caused. Having a locally owned and operated disaster restoration company is a benefit to the community it services. For every dollar spent on hiring an independent and locally owned business, it is said 80 cents is returned right back to the community. SERVPRO has the experience needed to handle any size disaster and when choosing locally owned and operated businesses you are investing back to the neighbors around you. We are available day or night to answer your call and any questions you may have. 

Available Whenever Disaster Strikes

2/9/2021 (Permalink)

Disaster doesn't take the weekends off or work a schedule of 9-5. Destruction can come at any time of day on any day of the year. From burst pipes in the winter, to damaged property from thunderstorms in the summer you never know when the worst can happen. Having a basic plan of action in place before issues arise is one way to stay better prepared for when that day comes. SERVPRO offers an Emergency Ready Profile Program that can ensure you and your employees are prepared for then the worst arrives. Having the responsibility of keeping your business and staff prepared doesn't have to be a heavy. We are available 24/7 to answer any questions you may have. Don't wait til its too late.

Toxic After Effects of Fire Damages

2/8/2021 (Permalink)

A fire that occurs in your home and business can cause a seemingly never ending list of issues that you will need to address to fully repair the damages. When materials in your home melt and become warped from the high heat of the flames, toxic fumes are released in the air which can cause immediate damage to your lungs. Poisonous reside can be left behind on the surfaces within your home, transferring contamination and increasing the possibility of getting you or your loved ones sick. It is important to have the toxic materials in your home safely and properly removed. SERVPRO's team of highly trained professionals are available to help you in your worst of times to help resolve the damages of property loss and get you back on your feet faster. 

What Water Can Ruin: Effects of Water Damages

2/3/2021 (Permalink)

Water is an unpredictable element which can bring devastating damages along with it. From heavy rainfalls which result in flooding, to broken pipes in your home that damages your property, water can bring and structure to its knees. When moisture comes into contact with the surfaces in your home or business it poses an endless amount of issues you will need to address immediately. Secondary issues such as warped flooring, damaged drywall and mold can all happen within a short amount of time. When mold forms after water loss, you may be faced with an uphill battle to restore the safety of your home. When faced with disastrous water loss and the damages they leave behind, call SERVPRO. We arrive quickly to get the work done well and right the first time.

Dirty or Clean?: Water Contamination

2/3/2021 (Permalink)

When water finds its way into your home or business, it is important to locate the exact port of entry and where the water originated from. Rainwater as opposed to a sewage back up, for example, change the dynamics of how a water loss situation is addressed and how the clean up will be handled. Bio hazardous materials need specially handling and personal protective gear, as opposed to lesser types of restoration water losses such as rain water leaking through the roof. It is vital to get dirty and non contaminated water from your structure as quickly as possible to avoid further damages from forming. SERVPRO has the tools needed and the expertise required to get your home and business cleaned and back in running order. 

Storm Damage Repair

2/2/2021 (Permalink)

Storm damages can occur at any time of year during any season with a wide range of results from the effects they have on your property. Repairing the aftermath of their destruction can be time consuming, tedious and potentially dangerous. Storms can produce the ability to uproot trees and down power lines creating a situation that could result in serious injury. When faced with storm damages of this magnitude, it is essential to utilize a well established and highly regarded restoration company to assist in the mitigation and restoration of your property. Advanced with state of the art equipment and expertly trained personnel we are able to arrive quickly on the scene and immediately begin the process of repairs, keeping you and your insurance company informed and involved. Give us a call today.

In a Matter of Minutes: Water Damage on Hardwood Surfaces

2/2/2021 (Permalink)

Water presents itself in many ways. From the rain that falls from the sky to the faucets in our homes and businesses. An essential ingredient to life can also be a detriment to the hardwood in your living or working space. When water comes into contact with natural materials such a wood, it is easily absorbed and within a matter of minutes can leave lasting and irreparable damage. Wood expands and swells when introduced to water in a very short amount of time causing bowing and dis-figuration. It is essential to removed the water as quickly as possible to stop the process of warping. SERVPRO has the tools needed to dry wooden surfaces and flooring from the inside out, saving you time, money and the historical value of your home.   

Fire Hazards After the Holidays

1/5/2021 (Permalink)

Now that we are all officially in the year 2021, its time to remove those twinkling lights and take down the Christmas Tree. Holiday decorations pose a unique danger, setting up a scene for disaster if one is not careful. If your tree has dried from infrequent watering, you have an extremely high risk of an in home fire of occurring. Pine trees that have little to no moisture left in its branches it becomes nothing short of kindling. High temperatures from holiday lights can ignite a flame in the matter of seconds and you could potentially be facing a destructive fire in less than a minutes time. It is important to have a fire extinguisher in your home and a plan of action for your family to follow in the case of an in home fire. Following these simple steps could prove to be life saving. SERVPRO is always here to help you get back on your feet. 

After the Storm Passes: Storm Restoration Services

1/5/2021 (Permalink)

Living in the Midwest poses more than a few weather related issues that can potentially effect your home or business. From flooding to tornadoes nothing is off limits. Having a plan for when disaster strikes can save you time and money when facing the daunting task of after storm restoration. Inclement weather can take a toll, not only on your home itself but also on the ground of which it stands. Uprooted trees can pose a risk of damaging your home and can create havoc underground by damaging power lines and sewer pipes. SERVPRO has the unique ability to arrive on scene and begin the mitigation process immediately. By assessing and fixing the issues that storm damages has caused saves you the trouble of having to utilize multiple repair companies to get the job done. SERVPRO is always available to answer your call and your questions. 

Deep Clean Covid Cleaning

1/4/2021 (Permalink)

During a global pandemic it is important to ensure the safety and sanitation of your facility. When having employees work in the same location or by using the same tools and equipment, the risk of exposure increases. Cleaning your facility can be time consuming and you may experience a loss of productivity. SERVPRO has the ability to clean your commercial space by using state of the art sanitation equipment and cleaning solutions. Providing highly trained professionals we tackle the issues at hand and do not stop until we have provided a full and complete sanitation. We provide deep cleaning solutions to industries that have been exposed to Covid including service vehicles. When it come to the health of your work environment, it is always better to error on the side of caution. SERVPRO is always available to answer your call and any questions you may have. 

Commercial Building Disaster Preparation

12/2/2020 (Permalink)

Being ready for any kind of situation that may affect your business is one way to save time and money when disaster strikes. SERVPRO offers services that can easily prepare you and your working staff for issues including fire, water damage, mold and more. We created an ERP (Emergency Ready Program) that takes the guess work out of locating the most important components of your facility. For example: If a pipe burst in your commercial building, do you know where the main valve is to cut the water line? Do your employees? If there was a fire, do you have a map locating all emergency exits with a path to follow to each? If you answered 'no' then you and you business may benefit from this program. Call us today for more information. 

Always Here When You Need Us

12/1/2020 (Permalink)

When choosing a restoration company after disaster affects your home or business, its important to know your property is in good hands and the work will be completed efficiently and quickly. SERVPRO is available morning, noon and night to answer your call. From water damages from a broken pipe, to total reconstruction from a fire we fix it all. Housing our vehicles and equipment in heated and well maintained garage and storage space, we are able to rely on our tools to arrive at any situation prepared and ready to work. With over 30 years of experience in the business, our independently and family owned business has seen and done it all. Having that hands on experience has allowed us to get to know our community and prepare us what whatever life throws our way. 

Commercial Building Fire Restoration

11/10/2020 (Permalink)

Clean up after a fire can be a daunting task. Whether it is from a large scale loss or minor smoke damages, it must be cleaned properly to avoid cross contamination or illness. Smoke residue can contain harmful chemicals that can transfer among employees. It is important to have your space sanitized and repaired to the highest standards. SERVPRO has the tools and experience needed to restore your commercial space from the initial disaster, to the finishing touches. Fires can occur for many reasons and at any time of the year. It is important to know what to do and who to call when disaster strikes. SERVPRO is available at all times to answer your questions and get you and your business back on your feet.

Commercial Building Water Damage Repair

11/10/2020 (Permalink)

Commercial building water damages can be sustained at any time of year and for many different reasons. From water back up from a storm or a burst pipe in freezing weather, water can and will find a way to make a scene. Time is money when water is involved. The longer water stays stationary, the bigger the restoration will most likely be. When water comes into contact with hardwood flooring, it could be only a matter of hours before it becomes unsalvageable. SERVPRO has the equipment necessary to begin restoration immediately. Extracting the water from all surfaces, insulation and drywall will be needed to ensure potential mold growth from forming. When facing restoration needs, call SERVPRO. We are available to answer your questions and get you back on your feet, faster. 

Is Rainwater Dirty?

10/26/2020 (Permalink)

Contrary to popular belief, rainwater is relatively clean when it falls from the sky. Unfortunately, heavily polluted areas may cause the water droplets to become contaminated, resulting in water that may need to be purified if using for consumption. The same cannot be said about rainwater that enters your home or business. Once water comes into contact with any type of building materials (such as rain that has leaked through your roof or has flooded through your foundation) it becomes contaminated. When contaminated water enters your home, little time is available to move important items to higher ground. Once contaminated water comes into contact with your personal items, a deep sanitation must be conducted. Without thoroughly cleaning your belongings, you risk your health and the safety of your environment. If you are affected by flood water, give SERVPRO a call. We can help mitigate the problem and get you back on your feet faster.

Here in Your Community

9/23/2020 (Permalink)

SERVPRO has a long standing of service in the communities in which we reside. Having a deep rooted connection to our customers and the businesses and services they provide is of great importance to our company. Investing our resources we provide continuing educational classes to our insurance agents, keeping us informed and providing insight to all aspects of what we do. Helping in the worst of times is what we do best. Providing excellent service while understanding the fragility of certain situations. Having an understanding of the hardships that come with property loss gives us a profound understanding of how difficult it can be to get back on your feet. When choosing a restoration company it is important to feel comfortable and confident. Give us a call today

When Water Rises.

9/23/2020 (Permalink)

Water damage in your home or business can be detrimental if not pricey. Water has the potential to damage almost any material in your home and can lead to even bigger issues if not addressed immediately. Hardwood flooring will begin to expand and warp within a matter of hours, causing irreversible destruction. With water that has been left to sit for long periods of time, mold is almost a certainty. Mold poses a multitude of issues which can ultimately affect your health if not properly removed. Preventative measures can be taken to help avoid water disasters in the future. Be sure to regularly monitor your sump pump to sure it will not malfunction during heavy rains. Inspecting windows or point of entry and adding caulking to prevent leaks is of good practice. Whenever you are facing a water damage disaster, give SERVPRO a call.  

When the Rain Pours

9/23/2020 (Permalink)

Heavy rainfall can cause a multitude of problems. Rising waters can lead to flooding and property damage, as well as putting your business on hold. Loose shingles or improperly sealed windows and doors and cause leaks to form and unwanted water to enter your space. Sump pump failure can also be a side effect of excess storm waters, allowing dirty and sometimes sewage water to intrude. Simple maintenance such as checking and repairing the condition of your roof and inspecting the seal around doors and windows can save you time and money. Often times these issues are not recognized before disaster strikes leaving you with little time to make repairs. SERVPRO handles large and small scale water restoration for both residential and commercial locations. Give us a call for an estimate and let us do the dirty work. 

Storm Damage Awareness

9/22/2020 (Permalink)

After a storm event that has caused property damage there are a few steps that can be taken immediately to assess the situation. First and foremost be sure that your surroundings are safe. be cautious around broken glass and any loose nails that may have become dislodged from nearby facilities. Take note of any unusual smells such as gas, as there may be a leak as a result of the storm damages. Surveying the damages inflicted on your home or business will help expedite the insurance claim process. Documenting damages with photographic evidence also helps speed up the process. Assess your roof for damages such as loose shingles, punctures or holes. All can result in bigger issues down the road. Beware of faulty foundation, as heavy rainfalls can make debris and downed power lines a dangerous scenario. 

Preparing Property For Wind Damage

8/31/2020 (Permalink)

When strong winds threaten your home or business, there is precious little time to do what you can to avoid damages. Having a roof that can withstand strong winds is an absolute must which requires ongoing and early maintenance. Ensuring the shingles are securely in place and nailed down tightly is essential. Be sure to weatherproof your building by having it properly sealed, preventing wind from entering trough cracks and crevices. Anchoring outdoor storage units and items such as garbage cans and patio furniture is of good practice to prevent lost or damages items. Always store your vehicles in a garage if possible and void parking under or near any trees in the surrounding area. These few tips can save you a bundle of money and a headache in the future. 

Preparing Your Business For Disaster

8/31/2020 (Permalink)

September is Emergency Preparedness Month which is a perfect opportunity to re evaluate your businesses plan for action in the case of a catastrophic event. Having an emergency plan prepared before the event of an emergency can keep the situation under control and can better ready your employees on the steps to take. Knowing your insurance policy is crucial prior to property damage. Not all policies are the same and you may find yourself footing the bill on repairs. Having important documentation backed up electronically can be an important step to take as to not lose valuable information. This could include business licenses, contracts, leases, mortgage paperwork and legal documents. SERVPRO has the ability to set your business up with a personalized EMERGENCY READY PROFILE which could assist you in organizing your company in the event of a disaster. Call us today

Keeping Clean in the Age of Covid

8/31/2020 (Permalink)

Keeping your business open and running can be a challenge during a pandemic. Sanitation of your environment is essential in keeping your staff safe. It is important to clean all communal areas such as rest rooms or break rooms. Keeping shared electronic equipment like tablets, touch screens, keyboards, remote controls, and ATM machines sanitized will help further keep your location clean and safe. Wearing protective face masks that limit the spread of airborne pathogens is also a major step that can be taken to avoid the spread of infection. Staying home and away from others when exhibiting symptoms is a necessity in stopping the further spread of covid to the community or to your workplace. These few step can help keep your staff healthy and your workplace safe and clean. 

Hvac Cleaning After Fire

8/31/2020 (Permalink)

When a fire ignites inside your home or business, your HVAC system will need to be completely cleaned, even if it had been switched off during the event. Smoke and soot infiltrate even the smallest access points and can leave a dangerous and toxic residue behind. Breathing in harmful smoke or soot can cause lasting health effects. Smoke is corrosive and debris will be absorbed into the Hvac system as soon as smoke enters the duct. It is essential to have your home properly cleaned before living or working in the damaged space. SERVPRO has the equipment and expertise to handle all aspects of fire and smoke damage in your home. We have the ability to complete the work from beginning to end ensuring your space will be safe and fully cleaned. Call us today!

Trash or Treasure: What to Keep and Toss After a Fire

8/31/2020 (Permalink)

Sorting out ruined items after a fire can be time consuming and disappointing. Items in your home or business that come into contact with smoke or soot can permanently destroy even your most precious of property. Having your items properly cleaned after contact with toxic materials is essential in restoring and preserving them. Food must be discarded as they will have become inedible and can potentially cause poisoning. Disinfecting items that were untouched is an important step in restoration after a fire. SERVPRO has the equipment needed and expertise required to restore all possible items, while removing all contaminated remnants. We are always available to answer your call and any questions you may have and can help you with your restoration project from beginning to end. 

Commercial Building Board Up

8/27/2020 (Permalink)

When your business experiences the effects of fire damages or an extreme weather related event such as downed trees, it is important to board up the facility against outside elements. Animals invade and can occupy a space in a very short amount of time, furthering the damages and creating a new scenario of clean up and restoration. Having your building properly secured also helps prevent theft of belongings or vandalism to the property. Moisture from rainfall or exposure to snow can increase the chances of further damages such as mold growth. Water, when given an access point can seep into parts of your facility that were not originally affected, increasing the cost of repairs as well as extending the amount of time it will take to rebuild. SERVPRO is always available to answer your call, and any questions you may have.

Preparing for Stormy Weather

7/6/2020 (Permalink)

Living in the Midwest, we have grown accustom to dealing with all types of weather related issues. From ice storms in the winter to tornadoes in the spring, we need to be ready for anything. A few simple ways to stay ahead of the game is to have emergency supplies on hand, and to have a plan of action in place for you and your family. Be sure everyone in your household has a list of emergency numbers in a safe place, and not just on your cell phone. If power outages occur, you may lose battery on your phone without the ability to charge it. Outfitting your vehicle with quality tires is another useful tip. During icy weather they will come in handy. Having an emergency tool box filled with first aid items, water and non perishable foods is beneficial to have in your home and vehicle. Staying prepared is always the best course of action to take before an emergency occurs.

A Summer Storm

7/6/2020 (Permalink)

Summer storms can arrive suddenly and violently, causing not only damages to your yard but potentially your home as well. Lightning is a major contributor. With an intense electrical surge, power can be lost and transformers can be blown. Lightning is a deadly force which can also be the ignition source to fires within your home and business. Thunderstorms generate both lightning and can produce heavy rainfalls. When heavy rains hit after a prolonged period of hot and dry weather, flooding can be imminent. The ground will have become to dry to be able to absorb the excess water. Flooding can bring down power lines, uproot trees and can damage the integrity of the foundation of your home. SERVPRO have the tools needed and a team of trained professionals to help mitigate the damages and begin repairs, getting you back on your feet faster. 

Summer Bummer: Summer Home Water Damage

7/6/2020 (Permalink)

One of the worst vacation experiences is to arrive at your summer home, only to see it has been severely damaged by water. Water can enter your home in a variety of ways, and if you do not frequent the property often, they can pack a bunch in your wallet. Anything from leaky pipes to a ruptured washing machine hose can cause lasting and detrimental damages to your floors, walls and ceiling. It is imperative to have the excess water removed as quickly as possible, or you might also be facing a mold growth issue. Our team at SERVPRO has over 30 years of experience in dealing with water loss on a commercial and residential level. We have the tools needed and the expertise to get started on repairs quickly and efficiently. Do not wait when facing water damages. Call us today! 

Prepare For Fire Damage

4/13/2020 (Permalink)

The most efficient way to avoid fire damages is to avoid having a fire. Simple concept, but when you consider how many heating sources that are located in your home, you may think twice. First and above all else, it is essential to have your fire alarms maintained and batteries checked regularly. Having your fire alarms located outside of bedrooms and leading a path to a safe exit from the home is a life saving technique. Smoke can hinder your ability to see, having fire alarms strategically placed helps guide you to safety with sound. Maintain all heating sources in your home (heaters, outlets, etc) and have them checked regularly. Lastly, never leave an open flame unattended. Kitchen fires caused by food left to cook alone, or candles that were lit and forgotten are two of the leading causes of in home fire. Taking the proper steps and paying attention can save you thousands of dollars, if not your life! 

Toxic Smoke

4/13/2020 (Permalink)

A common misconception when dealing with the aftermath of a fire is that once the fire has been extinguished the threat is over. Unfortunately that is far from the truth. The fact of the matter is that anything that was in proximity to the fire, more than likely retained smoke damage. Toxins can attach themselves to any surface. When a fire occurs in your home, the materials it is burning, releases these toxins into the air, which then get absorbed into the surrounding areas. SERVPRO has the tools and techniques to fully sanitize your home of these pollutants. Using state of the art equipment, paired with decades of experience, your smoke and fire damages will be tended to and repaired completely and correctly. Give us a call today with any questions you may have. With SERVPRO you are in good hands.  

We Are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Rock County (608) 754-7202

Community Connection

2/11/2020 (Permalink)

Being a family owned business in a town with deep history and even deeper roots, maintaining a connection to the community is essential. Having over 30 years of experience has given our management the opportunity to get to know the community we serve and the people we help. When faced with situations that test and challenge you it is very important to rely on people you know and trust. Giving back to our local businesses and residents is a cornerstone of our company. You will often find us in the center of any local festival or fundraiser. We spend our time interacting with local vendors and giving our energy to help see our community thrive. Having the reputation of reliability and dependability is no minor feat. We work hard in every way to be available for you when you need us. 

You Have Questions. We Have Answers.

2/11/2020 (Permalink)

If you have never found yourself in knee deep flood waters in your basement, or clearing out items from your home after a kitchen fire, you may have questions about how to approach the situation. In times like these, our dedicated crew of highly trained individuals will have answers and advice on how to mitigate and restore the damages. Having access to essential tools on demand is another benefit we utilize to expedite the length of time reconstruction will take. We  explain the process and what items will be best for the job. We keep you involved in every aspect, from clean up to repair, to the design and materials that will be used in the finishing stages. Call SERVPRO and you never be left guessing when dealing with home or business repairs. 

Fire in the Dryer

2/5/2020 (Permalink)

Are your clothes not getting completely dry? Is there a musty smell that was never there before? Is your dryer extremely hot to the touch when it is running? These may all be warning signals that it is high time you have your dryer properly cleaned. Fires from blocked ventilation are extremely dangerous and have the ability to cause thousands in repairs. There are simple steps you can take to prevent this from occurring. Always keep your lint trap free of all debris and have it emptied after every drying cycle. Particles of dust and lint may be pushed back through the hose, inaccessible to reach and extremely dangerous to ignore. Our team at SERVPRO have the necessary tools needed to safely remove all lint and get your ventilation back to working order. Give us a call today! 

There to Answer Your Call

2/5/2020 (Permalink)

In stressful situations involving damages to your home or business, you may not know what to do or who to turn to first. That is what SERVPRO is here for. From the moment we answer your call you are our top priority. We understand how a flooded basement or a dryer fire can completely put your life on hold and know how important it is to get you back on your feet. Covering a wide range of tasks, we can almost always finish a job from start to finish and if we cant, we locate the ones who can come in and help complete it with us. Some jobs are bigger than others but we arrive and assist both large and small scale occurrences with both compassion and skill. When choosing SERVPRO you can expect the best.

Storm Cleanup 101

2/4/2020 (Permalink)

Strong storm surges are notorious for causing extensive damages to your home or business. When disastrous situations present themselves unexpectedly, SERVPRO will always be there to assist in the aftermath and repair. There are a few steps you can take before help arrives to help expedite the restoration process which may even help save you extra money in the end. Be sure to always document damages, no matter how small, as your insurance may request extensive proof for repairs. If your basement has flooded, ensure your sub pump is working efficiently and let it to the majority of the work. You can help further by absorbing excess water with towels or a wet vac. Keep air circulating by opening windows and setting up fans around the affected area. A dehumidifier is a great investment and helps aid in the removal of moisture from the air. These simple steps can help kick start the clean up process and get you back on your feet, faster. 

Taking On Water: What To Do When Your Basement Floods

2/4/2020 (Permalink)

A flooded basement is one of the most common issues a homeowner can face. Whether the sub pump failed or couldn't keep up with the amount of water that was coming through, the results can be lasting and the repairs can be costly. The most important step to take is to remove as much of the standing water as possible. SERVPRO has multiple pieces of state of the art equipment to help the process move quickly, which brings down the cost of repairs. The faster the water can be eliminated, the fewer issues you will have to deal with in the restoration. Hardwood floors pose a higher demand for quicker action. If left submerged for too long, the probability of saving them is lost. The sooner you call SERVPRO, the faster repairs can begin. We are available day and night to answer your call. 

To Refinish or Replace: Water Damage to Hardwood Floors

2/4/2020 (Permalink)

When facing water damages to hardwood flooring there are many things to consider. The first and most logical decision to establish is figuring out what would be the most cost efficient method to take. More times than not, refinishing your floors is the least expensive route action. It all comes down to the damage that the flooring had sustained and if restoration is even a possibility. If water has been sitting stagnant on wood flooring for an extended period of time, repair may not be in the cards. Wood absorbs liquids and expands because of it. When this happens vital and irreparable damage occurs and the floors will need to be replaced. There are a wide variety of synthetic wood replacements that have their own advantages and do not suffer water damage as severely, but they can never replace the history and character of an original hardwood floor. Repair them if you can. Replace them if you must. 

Ignition to Inferno: Fire Prevention

1/6/2020 (Permalink)

Fire damages are some of the most destructive and complicated causes of property loss. From the fire itself, to the toxic fumes it releases, the clean up can be extensive and time consuming. Always take the proper steps to avoid property loss from fire. Having a comprehensive and detailed plan of action constructed before disaster strikes allows all involved to know the proper steps to take. Having smoke detectors located on a path to a safe exit are crucial. Smoke may obscure your vision and you may need to rely solely on the sound of the alarm to find a safe way out. Conducting routine fire drills better prepares those located in a business setting the proper procedure to follow. Using fire retardant materials on the interior of your building also helps prevent further damages. Be sure to have these simple steps in place to make recovery a less stressful event. 

A Storm on the Horizon

1/6/2020 (Permalink)

Strong storm cells can come unexpectedly and pack a punch if you are not prepared. Lightning alone is responsible for multiple disastrous results. Heavy rains can also be responsible for property loss from the exterior to the interior. It is always in good taste to have preventative measures in place long before those dark clouds roll through. Having a comprehensive plan in place (where to go and what to do) will ensure all members of your family or employees have the same information to follow. Having a safe room, preferably below ground with no windows is ideal. If not available, have a designated room in the center most area of the complex to be provided for shelter. Remain away from all windows or locations that have glass. SERVPRO has the equipment and the expertise to assist you through the restoration process to get you back on your feet faster.  

Commercial Loss

1/2/2020 (Permalink)

When owning a business, any number of things could occur. Simple issues could result in huge losses. Preventing all unfortunate circumstances from happening might not be plausible, but basic preventative steps could mean the difference between success and stress. In colder months, be sure to regulate the temperature in all spaces of your commercial building, inside and out. Pipes exposed to freezing temperatures have the possibility of rupturing, leading to multiple types of repairs being needed. Be sure to inspect and maintain duct work to prevent the build up of foreign materials that could result in a fire. Always be sure to keep staff fully trained in emergency protocols and have detailed information available as to what steps should be taken in the event of property loss. These simple steps could save you time and money.  

Maintaining Your Commercial Space

12/3/2019 (Permalink)

A long row of pipes and spigots with connective tubing over a drain  A long row of pipes and spigots with connective tubing over a drain on the floor where a leak had begun

As any business owner can tell you, minor problems can become catastrophic if left unattended. A small water leak can cause thousands in damages. It is vital to have problems addressed when they arise to avoid further issues and a bigger price tag. Water loss can come in many forms and not all are covered by insurance policies. If neglect was the main cause of water damages to your property, you will be left with the responsibility of covering the costs. Leaking pipes left unnoticed can cause extensive harm to the surrounding areas. Be sure to keep your pipes well maintained and stay alert for any signs of cracks or leaks, especially in the colder months. The roof of your space should be taken into consideration as well. Even newer commercial buildings can see damages occur from extreme weather. Heavy snows or ice storms run the risk of putting added weight and stress on a structure. Keeping these pieces of information in ,mind can save you time, effort and money.   

Hazardous Materials Cleanup

11/19/2019 (Permalink)

Red Bio-Hazard sign Red Bio hazardous sign

Most commercial buildings house multiple items that can be considered hazardous materials. From strong cleaning solutions to large scale industrial units, chemicals that are harmful can be anywhere. Our highly skilled and trained group of professionals at SERVPRO have the knowledge and capability to preform large scale clean up. Hazmat and bio- hazardous situations can be stressful and confusing. Our team has the right tools to access the situation and begin repairs immediately. Having state of the art equipment and continues education helps keeps us prepared and trained for any occurrence that arises. It is important to be aware of your facility and to have prior knowledge of where certain items are located. Knowing these key pieces of information can potentially prevent you from having a bigger problem on your hands. 

We do it all!

11/19/2019 (Permalink)

SERVPRO logo, Fire, water Restoration SERVPRO logo, Fire, water Restoration

When dealing with the restoration of you're home or business after disaster strikes can be overwhelming. Multiple issues may be present which requires different sets of skills and expertise. Unlike other companies that tackle one portion of a problem and pass the rest to the next company in line, we are able to address it all. From fire damages, water damages, bio hazards and mold infestation we have equipment and knowledge to confront it all. Having the personnel on hand for any situation that may rise saves time and money. The longer your business is being repaired means revenue lost. Having your home under construction from damages may mean you need to find somewhere to stay while repairs are being completed. We understand the urgency and are able to get the job done right.  

The Cost Of Weather

11/12/2019 (Permalink)

Winter Weather Banner Banner displaying Winter weather

With extreme weather of every category taking its toll across the country, there has been a significant increase of property damages. Those affected have seen economic losses that have been increasing with the severity of weather events. When running a business in locations that feel the effects of polar vortexes, cold snaps and heavy snowfalls, the risk of commercial property damages rises. Frozen pipes from freezing temperatures have the potential to burst, causing monetary loss. Heavy snowfalls also contribute to property loss as the weight can be a factor in roof collapse. Power outages are another factor in the extent of potential loss as it can mean no heat would be available to your space. It is important to be prepared for any event and to become familiarized with your insurance policies. SERVPRO is ready day and night to help you get back on your feet. 

But is it covered? : Will your insurance come through?

10/21/2019 (Permalink)

Heavy rainfall batter a home's roof with water over spilling from the rain gutters Heavy rains batter a home. Steam rises from the shingles

Often times when an unexpected storm causes extensive damages to your home or business, there is an uncertainty as to what will be covered by your insurance policy. There is no worse scenario when dealing with a clean up after a natural occurrence to discover the cost may be up to you to pay. It is important that preventative measures are taken in order to save you from having to pay a costly repair bill. Most of the time, if a storm has opened up a hole in your home allowing water to enter, it will be covered, but there are stipulations. If rotted or warped shingles were present before the storm, chances are you will be held responsible for the cost of repairs. It is important to have your home inspected to know where any problem areas are located and dealt with. It can save you time and money in the future. 

Are you prepared for the cleanup?

9/11/2019 (Permalink)

Disastrous weather affects us all. Creating multiple scenarios in which you will be left with a major clean up on your hands. From flood waters to toxic fumes, anything is possible after disaster strikes. It is important to be prepared for your own personal protection to avoid further catastrophe. Always have a first aid kit on hand when going near the disaster zone. Items that have come into contact with flood waters or soot and smoke resulting from a fire are highly dangerous. Take extreme caution to avoid injury. A simple scrape can progress into a serious infection if wounds are not immediately cleaned after contact with contaminated materials. Take frequent breaks and stay hydrated to prevent dehydration or exhaustion. Practice proper lifting techniques and never attempt to lift things that are excessively heavy.  These very simple steps can prevent further complications for you in the future. SERVPRO of Rock County is always available to assist you in any event you may be faced with. 

A Danger in the Night

9/11/2019 (Permalink)

A silent and deadly threat in any home in today's society would be carbon monoxide. An odorless, tasteless and colorless gas that has the potential to take your life as you sleep. Carbon monoxide stems from multiple sources, such as fuel burning appliances, fireplaces, wood burners, water heaters and space warmers. Having at least one carbon monoxide detector in your home can life saving. When installing your detector, place near bedrooms and or on the main floor. Do not place your alarm near windows or open space. Also do not install too closely to any appliance that may trigger a false reading. Be sure to always inspect your CO monitor and ensure it is in working condition. Early symptoms of CO poisoning can be mistaken for the flu, such as nausea and headache which progress quickly. Carbon Monoxide is a silent threat, but with the right tools and preparation, you have nothing to fear

Sparks Will Fly

9/3/2019 (Permalink)

In this day and age, it is safe to say that our most important information is harbored within our handheld devices. From iPads to Galaxy's, electronics are an ever present force in our daily lives. These items are relatively small and travel with us most everywhere we go. So what happens if your devices come into contact with unwanted liquids? The first action you should take is to ensure the device is powered off, then try to remove as much water as possible immediately. Shake as much of the liquid out as possible. Do not attempt to use any source of heat, such as baking your device or using a hairdryer. It will severely damage the circuits. Unfortunately, rice isn't a viable option. Studies show that rice is ineffective at absorbing water from your electronics. Our professionals at SERVPRO have the capabilities to help save your electronics and personal documents as well, give us a call today with any questions you may have. 

When the water rises

9/3/2019 (Permalink)

With summer ending and fall weather approaching, it may not occur to us that flooding is possible at any time of year for multiple reasons. It is important to know what to do when you find yourself in high water with little time to spare. Move to higher ground immediately. Remaining at ground level or below heightens the possibility of injury. Be sure to keep children away from dirty water. Teens and children should be kept well away from contaminated items and unsanitary water. Be sure to follow the guide lines given by authorities and be aware of the dangers that are posed inside and outside of your location. Keep fresh water on hand, filling a bathtub with water is a good way of having water easily accessible. Be sure to become familiarized with your insurance and what it covers in advance. You never want to be caught in a situation that leaves you in over your head in costs for repairs. And as always, give us a call at SERVPRO to begin the restoration process. Flooding can be life changing. Always be prepared for what may came next.   

Who To Trust

9/3/2019 (Permalink)

Choosing a restoration company when difficult times arise can be a very personal decision to make. SERVPRO understands that stress and other factors can make recovery from property loss strenuous. As opposed to other restoration companies, we are a one stop shop. Rather than having to seek help from multiple sources, we are able to complete work, from beginning to end, without any other outside assistance. This helps to expedite the time in which a job will be completed. Along with the right people, SERVPRO also has the right equipment. From fire damages, to flooding, bio-hazards and maintenance, we have seen and cleaned it all. Water damages can be a multilayered process. We have the expertise and experience to get to work on the issue and have it resolved. We understand the sanctity of your home and treat each and every room with the utmost respect and care. When you hire SERVPRO you hire family

We Clean Up What You Don't Want To!

9/3/2019 (Permalink)

Backed up sewage in your basement? Flood waters make a swamp of your living space? Don't stress about the time it would take you to repair. Our team at SERVPRO is willing and able to do the dirty work for you. With advanced equipment stored at our personal locations, we have the ability to have the tools required on hand, in order to answer the call faster than any other. Business owner? We handle that too. From broken water pipes to severe fire damage, we have seen and helped repair it all. Health hazards are abundant when it comes to contaminated material. Flood waters leave behind dangerous and toxic residue and materials that can be harmful to pets and humans alike. Proper gear is essential to keeping yourself safe during repairs. Our team of highly trained professionals have everything needed on demand to ensure you get back on your feet faster. 

Electrical Fire Prevention

8/29/2019 (Permalink)

With cold weather on its way, we may be bringing out our trusted old heated blankets or space heaters. Not so fast. There are a few things you should consider before plugging in those used electrical items. Are there signs of distress? Such as discoloration on the cord? Are there signs of fraying? Always be sure to check before use. If any electrical item omits an unusual order discontinue use. Replace any outdated items, such as lamps that have cloth covered cords. They do not meet today's standards and pose a serious risk. Always be sure to change the batteries in your smoke detector and be sure they are in proper working condition. Smoke detectors should be replaced , at a minimum,  every 10 years. These simple steps can keep you, your family and your home out of harms way. 

Toss it in the trash: Items to remove after a fire

8/29/2019 (Permalink)

There are an innumerable amount of items, big and small, that get the brunt end of fire damage. But there are also items you may be unsure about. Canned food that has been exposed to heat may been safe, but its quite the opposite. Having been exposed to heat, bacteria had the opportunity to grow and amplify. Discard any perishable and non perishable food items in your home. The smoke and toxic chemicals may have tainted its quality. It is better to be safe than sorry. Cosmetics and medications follow closely behind. Having the ability to absorb toxins from the air, it is important to discard these items. Most obviously is to remove and discard any items that have been directly burned or has the remnants of soot. Nothing is worth risking your health. 

Severe Weather vs Chimney

8/28/2019 (Permalink)

Severe weather comes in many forms and can cause multiple types of damages to your home or business. Strong winds and heavy rainfall can have a detrimental effect on vulnerable locations of any building. A local resident gave us an urgent call after a strong storm cell had passed through, demolishing parts of their chimney. When we arrived to the scene we immediately began to safely clear the debris and began the repair and rebuild process. Upon further inspection, we were able to find multiple points of entry that had allowed water to seep through, causing extensive moisture damage. Mold is a common side effect of unwanted water. Our crew was able to mitigate the situation and have their home repaired after extensive rehabilitation and rebuilding.

Keep it clean: Commercial buildings

8/28/2019 (Permalink)

Being a business owner, one understands the importance that your facility's image has on you clientele base. Having a clean and organized space for conducting business is essential. Our trained and experienced team of technicians know how to safely and efficiently sanitize any location, big or small. From hospitals to high school gym rooms, our crew has seen and cleaned it all. Having state of the art equipment, we are able to handle large areas in a reduced amount of time. Duct work throughout your business should be routinely cleaned and maintained. We have the tools and skill needed to get to those hard to clean areas and take the work off your hands. Our network of local businesses have been loyal to our services and we are proud to serve our community. 

Ducts to Ducts.

8/28/2019 (Permalink)

Duct cleaning is an essential part of building maintenance. Over time, dust and impurities can corrode the inner parts of you ventilation system, causing numerous problems and potential health hazards. Poor quality of air in a business setting can trigger those suffering from asthma or cause breathing issues to those who do not. Our facility at SERVPRO of Rock County houses state of the art equipment used to clean and maintain duct work in multiple states of disarray. Having decades of experience, we have seen and dealt with it all. Without a thorough cleaning of your ventilation system, mold can be circulated through the air, making air conditions hazardous. Always call for advice from experts before handling any project to avoid causing further repairs that may need to be addressed later. 

When the Wind Blows..

7/2/2019 (Permalink)

Wind is a commonly overlooked aspect of severe weather. Unfortunately, its a force that will not be ignored and packs a wallop to the weak point of your home's structure. Listed below are a few ways to prevent the damaging effects of when the wind blows.

1) Secure the garage door. Strong winds have the potential to do massive damages to your garage. Have an inspection done to test the durability of your door in case a storm approaches. Its always better to be prepared before the worst happens.

2) Shutter the windows. One of the most vulnerable areas to high winds  are sliding doors and windows. Consider getting storm proof shutters or aluminum covers.

3) Secure shingles and anchor any items that can potentially become flying projectiles during high winds.

Wind may not be at the front of the line when we think of stormy weather, but the resulting damages can remain with you for a lifetime. Stay safe and call SERVPRO.  

In a Cloud of Smoke.

7/2/2019 (Permalink)

Fire damage to your home or business bring with it disastrous results. Structural damage, lost property and the emotional trauma that follows can be difficult to recover from immediately. As much as we are aware of the destruction that fire causes, smoke is just as deadly,if not more so. If a fire occurs while you are asleep, smoke can be a fatal element. Not all items are lost in home and business fires. Some rooms may be completely decimated, while others remain relatively untouched. It is important to be aware of the hidden dangers of items effects by smoke. When a fire occurs, a toxic mix of chemicals are released from burning items. It is important to inspect your remaining furniture and have them properly cleaned before reuse. Our team at SERVPRO are ready for the call. Our crew of experts have extensive training and expertise to clean and reconstruct the damaging effects, to get you back on your feet, faster. 

Bring on the Rain

7/1/2019 (Permalink)

After effects of water damage

An unpleasant and unexpected surprise to some homeowners facing water damages is that their insurance won’t cover the costs. This is, of course, dependent on the situation at hand and what events lead up to the damaged property. Homeowners insurance does not cover water damages resulting from floods. Nor do they cover water related losses occurring from lack of maintenance or neglect. There are a few grey areas when these situations arise. For example, if the roof of your home springs a leak, your insurance should cover it, unless it was caused by gross neglect. In the unfortunate scenario that wind damage destroys shingles, or if a tree crashes into your roof, the water damage resulting will be covered by your insurance. Our team at SERVPRO possesses the equipment and expertise to help in any situation life hands to you and will make it "Like it never even happened."

Lightning Strikes: Damages of Thunderstorms

7/1/2019 (Permalink)

When we think of severe weather, the damaging effects of thunderstorms can be easily overlooked. According to the National Severe Storms Laboratory, thunderstorms can be responsible for multiple causes of property loss. High winds, flash floods and lightning strikes are all possible when severe weather hits. It is essential to be prepared for whatever nature brings. Having an established ERP ( Emergency Ready Plan) for you business is a time and money saver. SERVPRO and our team of experts are ready day or night to assist you. We have the ability to formally create your ERP so you can be prepared for when the unfortunate happens. When disaster strikes, it can be upending, frightening and confusing. It puts your life on pause. Let us help you through the worst of it. 

Shut The Door!

3/26/2019 (Permalink)

A recent study has discovered that a closed door can save your life. In the unfortunate occurrence of a home fire, it has now been proven that, other than fire alarms, a closed door is essential. Within minutes of a fire located on a lower level, toxic fumes and suffocating smoke will have already made their way to the upper most rooms, stealing precious lifesaving minutes. A closed door acts as a shield between you and the damage raging outside. It also allows you time to formulate an escape plan, or if trapped, for rescue efforts to reach your location. A basic house fire can reach upwards of 1,100 degrees but by having your door remain closed prevents the atmospheric temperate of rising above 110 degrees. Hot, but survivable. By choosing this one simple step for your daily routine could be a lifesaving method that’s as simple as shutting the door.

As always, SERVPRO is here to give you tips to keep safe and will always be there when things go wrong.

Stand By Me

2/11/2019 (Permalink)

When facing the uncertainty of disaster such as flooding or fire, it can be overwhelming to figure out where to begin. We know all too well the complications that contribute to the stressful occurrence of losing your home or valuables to unexpected events. Fortunately, your neighbors at SERVPRO are available 24 hours a day 365 days a year to help you through your worst of times. Being equipped with the tools and personal needed to complete disaster relief measures is something we pride ourselves on. SERVPRO of Rock County provides the very best in restoration. A few of the items and pieces of machinery you might see on our arrival are some of the best the industry has to offer.

25 Trucks

3 Pack out Trucks

4 Dump Trucks

8 Extraction Units

450 Plus Fans

85 200 Phoenix Max Dehumidifiers

25 200 Phoenix Dehumidifiers

3 Fire Birds Temp. Heating

10 Wall injection units

8 Wood Floor Drying Units

3 180 BTU Indirect Heaters

10 Generators from 4k to 10k

With these tools at our locations we can fully equip ourselves for whatever disastrous event occurs. Never face damages alone. Give us a call day or night and we will be there to help!

A Friend in Deed

2/11/2019 (Permalink)

Giving back to the community we serve is something our family owned business holds at the highest regard. In today’s society it’s easy to become manufactured with little real people connection. Our staff at SERVPRO of Rock County is not like the rest. Being family owned and operated we have gained experience in the industry for more than 30 years. We have seen the under belly of most disasters of residential or commercial damages than anyone in the state and have the skilled professionals to utilize that knowledge. We take time to get to know our community. Being involved in local events and supporting local business is very important to us and our mission as a business. We treat our entire clientele base with the same compassion and expediency we would give to our own family members. Disasters can be intimidating, we try our very best to comfort you in your times of need while being honest and direct about the steps we need to take to get you back on your feet. Your needs will always be heard and your questions will always be answered. From the time we receive you initial phone call to the time we complete the restoration of your home or business you will never feel alone. Give us a call day or  night, we are happy to help!

From our home to yours

2/8/2019 (Permalink)

Choosing a restoration company to come into your home can be a difficult decision to make.  You may not be familiarized with what work needs to be completed and how much man power it will require to complete. SERVPRO of Rock County gives you peace of mind by finishing any project we are assigned from beginning to end. Rather than having to hire multiple companies to repair multiple types of damages, we do the work for you. Having more than 30 years of experience we are one of the most highly respected and sought after companies for restoration, a reputation we hold dear to us. With a full staff of over 30 employees, we are able to be on call and ready to assist our customer base any time of day or night on any day of the year. Disasters can come in many forms. From fire, water, mold and trauma we have the capabilities you help in every scenario. With top of the line equipment and a crew of highly trained individuals which have been meticulously selected through a vigorous application process, we only offer the very best in commercial and residential repair. Our staff will explain which steps we are taking to assess the damages and what is needed for repairs. You will never feel left out of the construction process, as we keep in constant contact for any questions you may have. When disaster strikes, you can count on us to be there for you.

Stay Prepped

2/6/2019 (Permalink)

Water damage can arrive in many different shapes and many different ways. From a slow drip to a burst pipe, water is a destructible force to be reckoned with. Though some situations may be unavoidable, such as a swell in a nearby river, there are certain measures you can take to help prevent home flooding. Preventative measures truly are worth the effort.

  • What lies above: Inspection of your roof and shingles is essential because of its constant exposure to harsh elements. Keeping your roof well maintained is an important step in water damage prevention
  • Gut it out: Good drainage in your gutters is one of the major steps you can take to avoid a water leak issue.
  • Air tight: Caulking and sealing your windows is a great way to prevent unwanted water exposure.
  • Pump up the jam: Testing your sump pump is vital in preparation of water damage avoidance.
  • You OK in there? : Your plumbing and pipes within your home or business can be a major factor in water loss causes. Be sure to check on your pipes periodically to avoid any disasters.

Preparing your home in the event of a water loss situation can help you save money and time in the long run. Follow these tips to keep your head above water! 

I Saw the Signs: 4 Signs of Water Damage

2/5/2019 (Permalink)

When unwanted water seeps into places it doesn’t belong, it brings numerous issues along that can make matters worse. Water damage can become more serious as the problem goes undetected or unaddressed. Not only does water damage spread, it also becomes significantly at risk of mold formation in a short amount of time. Unfortunately, water damage isn’t always apparent. Our skilled technicians at SERVPRO of Rock County are equipped with infrared sensors which can detect temperature changes within the walls. But what are the signs to notice before you give us a ring? Here are 4 signs of impending water damage.

Do you hear what I hear? : Most of us are familiar with the sounds our homes make. From the rushing water of the plumbing systems, to creaking floorboards in the hallways, they become less alarming as time goes by. What you need to pay attention to are the different or unfamiliar sounds your home may be making. From a slow drip to flowing water, be aware of the sounds around you, they may indicate a larger problem.

What stinks? : When moisture comes in contact in dark places, a distinct scent of mildew is sure to follow. Trust your nose and follow it to the source. Early detection may help you prevent a huge mold infestation on top of the water damages.

From a puddle to a pool: Have you noticed unexplainable pools of water? Any puddles that keep reappearing after you’ve cleaned them? Chances are you are facing a leak somewhere in the area.

Cold Abode: Moisture and water tend to zap a home of heat, as it draws it in to evaporate. If your home is difficult to heat or your walls are cold to the touch, it may be an indication of moisture within.

When water damage presents itself unexpectedly, give us a call day or night and we will be there to make things right!

Water, Water All Around: Winter Flood Awareness

2/1/2019 (Permalink)

Wisconsin has become a notorious swinging pendulum of back and forth weather patterns. From mild weeks spanning December, to biting cold and heavy snow fall in January, it’s hard to predict what could be headed our way. Naturally in the winter, flooding would be the last concern on our list of worries. But surprisingly, flooding can happen at any time of year, particularly in the cold months. There are numerous reasons as to why an area can flood during winter. Broken water pipes are a known culprit in the freezing temperatures. Sudden snow thaws can lead to a rapid amount of excess of bodies of water looking for a location to settle. Because the ground might still be in a frozen state, the water cannot be absorbed and will run off until it find a stream or lake that can withhold its mass. When this happens, flooding is almost always a side effect. There are a few steps that can be taken to be better prepared for these types of storm disasters.

Insure yourself: Look into purchasing a flood insurance policy if you do not already have one in place.

Know it all: Get familiarized with what your insurance covers and what it does not

A Simple Plan: Always have a flood plan prepared which should include evacuation routes. Have important documents stored in a safe, waterproof location.

Picture This: Take photos of your possessions. It will be very useful for insurance claims should disaster strike.

Flooding can happen quickly and leave lasting and sometimes permanent damages to any home or commercial building. If you find yourself over your head, give SERVPRO of Rock County a call and we will be there to help you every step of the way.

Freeze Fire in Its Tracks: Fire Prevention During Winter

1/29/2019 (Permalink)

There’s nothing like staying warm through a bitter cold evening in Wisconsin. The whipping wind is notorious for its ability to steal your breath away in a matter of moments. Heat is essential and our only defense during the coldest months of the year. December, January and February bring the harshest wrath. As we are in the grips of a record cold forecast ahead of us, listed below are preventative measures and tips to keep in mind to prevent your home from going up in smoke.

Side effects of heating sources: Carbon Monoxide is a silent and invisible threat to every member of your home. It is an odorless and colorless gas that is commonly omitted from cooking equipment and heating appliances. Be sure to have proper ventilation and to have your equipment up to date to prevent the possibility of exposure to the poison. Having a CO reader in your home is an essential tool as well, as it detects the threat immediately.

Mood lighting: Candles are a common threat statistically in the winter months. Never leave a candle lit for more than 4 hours at a time. Supervision of any lit candle is advised at all times.

It’s electric: Electrical units are a leading cause of home fires in the United States. Lighting equipment, washer/dryer fans and space heaters are typically the culprit in these incidents. Following instructions and turning units off when unused is a preventative measure to take to avoid disaster. Never use any heating source unsupervised.

To avoid disaster this winter use these helpful tips to remain safe and cozy during the cold dark days.

Batten down the hatches: Blizzard prevention

1/29/2019 (Permalink)

Winter weather in Wisconsin is undeniably unpredictable and can potentially be deadly. With temperatures that can range anywhere across the scale, from mild and cool to subzero and catastrophic it is essential to know how to prepare for an incoming blizzard and or freezing temperatures. Listed below are steps to take in order to prevent disaster when the bitter cold is on its way.

Stock up shamelessly: When time is on your side and the winter storm has not yet hit, take that trip to the local store and stock up on the vitals. Non-perishable foods, batteries, flash lights, canned heat source, pet food and supplies, candles and medicine that you may need. Having salt to assist in ice on walkways is also a benefit. Emergency foods are a must. A few examples of survival foods:

  • Crackers
  • Granola Bars
  • Canned fruit and veggies, tuna, soup
  • Applesauce
  • Boxed or canned juices
  • Cereal
  • Dry Milk

Roger that: Charge cellphones and spare charging units. It is also recommended you physically write down an emergency contact list in the unfortunate situation your phone may lose power. Family members, your power company and any other emergency numbers should be included on this list.

Lock it down: Storm proofing your home is another step to take when an impending storm is headed your way. Apply weather stripping to doors and windows. Covering your windows with plastic sheeting helps keep the cold at bay as well. Keep all unnecessary rooms closed off to help isolate the heat in rooms that are used. Stay indoors and restrict travel for emergency situations only.

These simple preventative measures can help you remain prepared and safe during the bitter cold months. Stay cozy out there Wisconsin!

Grease Lightning: Fires in the kitchen

1/11/2019 (Permalink)

The kitchen is the heart of the home. It is a universal meeting point to converse while rummaging for a snack and is an essential part of any household. So it should be no wonder to know that nearly 41 percent of fires originate in the kitchen area. Multiple factors can play into the dangers of in home fires, many of which we overlook. We will be going through a list of steps to take when confronted with a grease fire and how to practice the proper techniques to either get the fire under control, or remove yourself to seek help.

Once a fire ignites:

  • The most immediate approach you can take is to smother the flames with a cooking lid or cookie sheet. Leave on flame until it has been extinguished and the surface has cooled.
  • Immediately turn off the heat source
  • Baking Soda or Salt are the only two kitchen ingredients to be used when putting out a grease fire. Never use flour or any other substance to extinguish flames as they can make the fire worse.
  • If all else has failed and the fire is still manageable, use a fire extinguisher to control situation.

NEVER USE WATER TO PUT OUT GREASE FIRE FLAMES. Do not attempt to move burning items outside.

If all else fails:

  • If you cannot get the flames smothered it is imperative to immediately vacate the home and seek help. Kitchen fires can spread very quickly leaving you vulnerable and reduces your points of exit.
  • Close all doors behind you as you leave as it can help contain the spread of the flames.
  • Call 911 immediately from a safe distance.
  • Never under any circumstances reenter your home while fire is in progress.
  • Always have a current evacuation plan composed for your family to know which route is best to safely leave in the case of an emergency.

Home fire loss makes for a long process of recovery as well as the possibility of losing precious items that cannot be replaced. These simple steps and help you prevent disaster from striking and keep your family safe.

It's Elemental

1/8/2019 (Permalink)

Mother Nature is a force no one can reckon with. The elements are an unpredictable enemy that anyone who owns property needs to take into constant consideration. With little or no warning, a natural disaster can wipe your business off the map within the blink of an eye. It is vital to be prepared for what could potentially be in store in your future and the damage control you can have prepared for these very situations. Listed below are a few examples of how you can defend your assets against the unforeseen elements.

Risk Assessment:  Where you are located can dictate your plan of action. If you are living in an area prone to flooding or located where tornadoes are common it might seem obvious in what coverage you require. A risk assessment is an important tool as it can identify the lesser probable causes of loss. Just because some events are less likely to occur than others, does not prevent the possibility of them happening. The best offense is a great defense. So be prepared.

Business Interruption Insurance: When you lose your ability to earn income do to damaged property your business interruption insurance will cover most of your loss. Some scenarios are straightforward as in water damage due to a burst pipe or structural damage caused by a fire. Natural disasters are not as specific. Secondary issues such as closed roads due to down trees can cause a loss of income and a basic interruption plan will not cover these situations. It is very important to look into supporting insurance that can be added on to cover such events.

FEMA Funding: Flooding is one of the most common side effects of natural disasters. While rain might be covered by your Business Owner's Policy, once it settles in any location it is no longer considered rain and is now defined as flood water. Flood water can only be insured by The Federal Flood Insurance Program which is administered by FEMA. 

Consider all options: When insuring your commercial building it should be of highest priority to be sure all options have been considered. Be completely aware of the threat that the elements pose and the steps you can have in place to insure your property should disaster strike.

Warming up a cold space

12/4/2018 (Permalink)

Commercial buildings typically lack a certain ‘cozy’ feeling and the winter months truly showcase how dull the environment can become. Drafty windows, harsh lighting and cold floors can add to the discomfort of spacious building interiors. Luckily, there are simple and inexpensive ways to battle the cold, and warm up your environment.

Lighting: Bright, overhead lighting can be zapping your office of precious needed color and subtle warmth. Try using softer lighting options that lessen the strain on your eyes. Small table lamps and accent lighting are great options to utilize.

Carpeting/Rugs: Cement or hard flooring is not optimal to retain heat. Adding throw rugs and sections of carpeting can add texture and help soften the cold coming from below. They also add an aesthetic appeal against any hard surface.

Plants: Having live plants present in any indoor space during winter months is known for its health benefits.  Not only do they help purify toxins in your home you may be unaware of they also add a pleasant contrast to the colorless landscape outdoors.

Caulking drafty windows: Do a walk about to all windows that are a barrier to the elements. If you can feel a difference in temperature or pressure a great way to shore up the exposed areas is with caulking. Meant to fill in the cracks and weak areas of seal, they help better insulate your space.

Winter in Wisconsin can arrive early and exit late. With these simple tips your commercial space will become a small escape from the outside world. As always, SERVPRO of Rock County is here to help!

Consider This

11/13/2018 (Permalink)

Selecting flooring for your commercial space can be more multi-faceted than you might first expect. There are many contributing factors to consider when making the final decision. Do you require a smooth surface for machinery to easily glide across? Will you or your work staff be on their feet for long hours? These are major questions you should be asking yourself to determine which flooring would work best. Typically, there are three different types of surfaces most commonly used in commercialized space.

  • Concrete Etching: This option can leave your floor with warmth and rich earthy tones. As cement has a tendency of not retaining or being able to hold paint or stain, etching is done to create pores in the surface, allowing stain to hold.
  • Epoxy Coating: Most commonly used in commercial settings, Epoxy coatings cover wide surface areas of hard material such as concrete or steal. It creates a barrier over the surface which seals and aids water resistance. It consists of an epoxy resin that is crossed with a co reactant or hardener.
  • Vinyl Planking: Luxury planking has become a hot topic of debate in recent years for its upswings and draw backs. Visually, vinyl planking is unmatched. The variety of textures and options are forever changing and updating. Structurally though, it is not nearly as strong as its competition. It also is not as environmentally friendly as the access pieces that remain unused after installation typically ends up in the trash. Harsh cleaning chemicals are also known to warp vinyl after prolonged exposure.

As with any project, there are many options to weigh and decisions to make to prevent any unexpected issues present themselves. As always, SERVPRO of Rock County is here to help you with any questions or assistance you may need! Give us a call today!

Secondary disaster: Salvaging documentation after loss

11/9/2018 (Permalink)

When we are in the face of disaster clean up, it’s easy to become focused on the major issues at hand. Instigating problems need immediate attention such as the pipe that burst and flooded your basement, or a fire that ravaged your facility and triggered the sprinklers to soak your electronics. Dealing with the source is of utmost urgency. What we don’t always take into consideration are the possessions that sustain damage with those disasters. Photographs, prized family possessions, important documents and digital items can all become exposed and become destroyed in a short frame of time. That’s where SERVPRO of Rock County comes in to play.

SERVPRO uses state of the art equipment and implements the same freeze drying system as The Library of Congress. Our technology and techniques remain the only methods approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). With water damage runs the risk of contamination and exposure to bacteria and viruses, making your items potentially dangerous. Fortunately, our team uses gamma irradiation to safely sterilize your property.

With these amazing pieces of technology we are able to preserve your most precious items and give you the safety of being able to keep them in your home or in storage. SERVPRO of Rock County is always here to help and would love to answer any further questions you may have. Give us a call today!

A time to be prepared

11/9/2018 (Permalink)

Commercial losses on a large scale can come quickly and carry a heavy price tag. Something as simple as a leaky roof or a drippy pipe can cause thousands in reconstructive damages and repairs. As some disasters are natural there is little that can be done to prevent injury to your building or to have an exact plan in place for preventative measures. On the other hand, there are many steps that can be implemented ahead of time that can greatly reduce the amount of time needed to recover.

  • Most importantly is to have an emergency plan on hand and constructed ahead of time to refer to in case disaster strikes. This should include the contact information for your nearest SERVPRO facility, as we can help assess and repair commercial damages on large and small scales on any type of disaster you may be facing.
  • Know where all vital power sources and water sources are located in your facility. This includes your main water shut off valve and circuit breakers as cutting these off can be major contributors to salvaging your property.
  • Have all vital insurance and business information prepared in an emergency folder for easy and swift access to prevent the delay of repairs and to expedite the time it takes to start the repairs.

These are just a few steps that can be taken to lessen the difficulties you may experience after Commercial building loss. SERVPRO of Rock County is just a call away and are here for you should you need us.

Winter is Coming

9/26/2018 (Permalink)

Winter. Is. Coming

You read that right. Fall is tip toeing her way in as Summer is packing her bags and finding her way out. Apple orchards are prepping for their upcoming season and the crisp scent of burning leaves will soon be tickling our noses. What better time to prep your home for the upcoming bitter cold that will make her arrival in the not so distant future? Listed below are extremely helpful tools and practices to keep the warm in and the cold out. They may just help you save some valuable loot in your pocket as well.

Simmer Down: Lower the temperature in your water heater. This one simple adjustment can save you upwards of 10% off of your water heating costs. Typically water heaters are set at a scalding 140 degrees, bringing it down to 120 degrees will save you bookoo $$$.

Backdraft: Drafty windows and doors have the potential of wasting up to 30% of your energy use. They also can trick your thermostat into false readings. Fortunately, a simple solution such as a rolled towel at the base of the door (or create a draft snake, if you’re feeling crafty) will lock out that unwanted cold.

Be Kind, Rewind: Turning the direction of your fan blades from counterclockwise to clockwise will actually create a warmer room. Hot air rises, the fan blades help force the warmth back into the lower part of your room.

Out With The Old: Change your furnace filter! A commonly overlooked step in energy savings. Not only does a dirty filter restrict air flow, it also has the potential of harboring dangerous materials, such as mold, bacteria and pollen. It is best to change monthly during the winter months.

Leaving The Abode: Lower the thermostat every time you leave your home. Each degree you lower your homes temperature can save you between 1% and 3% on your heating bill. Programmable thermostats are available that will keep on top of lowering and raising the temperature in sync with your schedule.

Being able to stay ahead of the impending cold will save you money and stress. Follow these simple steps and stay warm! As always, SERVPRO of Rock County is here to help in any way we can!

History Beneath Our Feet: Saving Hardwood

9/26/2018 (Permalink)

 

9/11/2018

Hardwood floors are a classic signature to any home, bringing a warmth and delicate age to any environment they bestow. From old country farm homes, to sprawling warehouses hardwood flooring adds finesse. But with the sweets comes the sours. When water damage occurs, time is of the absolute essence. Warping and disfigurement from water can leave lasting and detrimental effects within an incredibly short amount of time. Some of which cannot be repaired to its original glory. That’s why one of the most useful methods of recovery from damaging water to natural hardwood floors is our highly effective Drying Mat System. Our mats have mastered the art of removing water vapor that has been deeply absorbed by wooden planks. Our system has saved countless dollars and spared even more headaches for our customer base. Our drying mats are surprisingly simple in design visually (a basic floor mat with a hose attached) but incredibly powerful. When a hometown customer of ours had a pinched line in their ice maker, it caused an incredible amount of access water which flooded her kitchen. Our team of meticulously trained experts at SERVPRO of Rock County was able to immediately address the situation and have the damage under control with the use of our Drying Mat System. Hardwood floors retain a time in history, some being centuries old. Being able to preserve what we can and restoring what we must is what makes what we do so worth it.

Fall into a cleaner home: tips for every room

9/18/2018 (Permalink)

If you’re anything like me, deep cleaning comes twice a year. Spring cleaning is most commonly discussed as we collectively look ahead to open windows and a light breeze sweeping through a crisp clean home, but fall cleaning is also very pertinent. It ushers in the era of being secluded inside away from the cold, so let’s be sure your space is ready. Included below are easily overlooked practices that will up your cleaning game.

Bedroom:

  • Launder the sheets. That means all of them. From the bed skirt to the pillow cases, leave no sheet unwashed. Use a tennis ball in the dryer along with down filled materials to prevent clumping. For heavier materials allow running an extra lap on the spin cycle before transferring to dryer, it speeds up the drying process. To prevent damage or over loading, take the bigger items to the launder mat and use an extra-large front loading washer. It’s worth the effort.
  • Don’t forget the mattress! A sprinkle of baking soda and a quick hour to allow to be sit on the material is an effective way to get those hard to wash materials sanitized.

Kitchen:

  • Cabinets first. Wipe all exposed cabinet surfaces top to bottom, along with hardware. If cabinet tops are exposed, wiped down thoroughly and line top with newspaper. The paper will collect dust and added grim, allowing cleaning to be easier when it’s time to replace.
  • Empty out the refrigerator. It’s surprising to see how much damage is done when the space is cleared. Wipe down all surfaces and fully cleanse before re adding items. Do the same for the dishwasher and microwave. If possible, pull appliances from wall to clean behind and below. You will be amazed as to what has fallen between the cracks.
  • Organize and sanitize countertops. Removing unnecessary clutter presents a more coherent and pleasant environment.

Bathroom:

  • Wash your shower curtain. Most can be tossed in the washer on a cold, low cycle but be sure to check the tag. It is an overlooked tip that greatly impacts the sanitation of your wash room.
  • Use warmed distilled vinegar water to soak the soap scum and water spots from your door
  • Pull all items from below your cabinet, organize and sanitize.

Family room:

  • Vacuum every piece of furniture by removing the cushions and removing debris from between lining, also use attachment to reach the back of the surfaces as well.
  • Remove all artwork and framed items. Dust using a warm microfiber rag. Do not use any kind of spray, as it can damage the photo or artwork underneath.
  • Dust the electronics. Save yourself some time and invest in a skinny dusting wand that can maneuver between cords and under consoles.

It is a self-satisfying accomplishment when all is done and you can kick your feet up and relax in a completely safe and cleansed environment. As always, SERVPRO of Rock County is here to help you when disaster strikes and to provide tips before it does.

Preemptive Measures: Unique Ways to Avoid Flooding On Your Property

9/18/2018 (Permalink)

It’s no secret that the damages of a flood affecting your home are devastating. The cleanup after such an event is almost worse than the flood itself. You are left with the remnants of beloved items. You are uprooted from your daily life and experience higher levels of stress than acceptable. Being able to avoid the catastrophic effects of flooding can restore your peace of mind, and also benefits the environment, if done correctly. Listed below are helpful tools to be used in order to prep your property for incoming water.

Plant a Rain Garden: A growing trend among homeowners is the design and installation of rain gardens. Using native plants with high water tolerance is key. They require almost no upkeep or watering between rainfalls and are helpful to our natural environment. Directing water from known flooding areas of your property, or planting directly on the location, these gardens retain and absorb excess water. Even a small addition of a rain garden has a huge impact on the water level on your property after a flood.

Heavier Mulch Will Help You Out: When mulching with lightweight materials, the odds of a misplaced mulch mess being handed to you is significantly high. Light materials are known to scatter in flooded conditions and to clog drainage ways. Hardwood mulch is heavier, making it more difficult to spread and is known for their low maintenance appeal.

Install a Green Roof: Now hear us out. It may seem excessive, or out of your budgets capabilities even, but you may be pleasantly surprised. The cost and labor needed to install these futuristic roof covers has been significantly reduced over the most recent years. As long as you have a flat or gently sloping roof you are in the clear. Not only do green roofs elongate the life of your roof, studies show it also increases insulation and reduces energy costs.

A Driveway That Drains: Second only to roofs, driveways are the biggest contributor to storm water run-off. Most commonly, swayes with drainage ports are installed on each side of your driveway, although it is not the most effective. Using spaced gravel or even grass greatly reduces the effects of flood water run-off. They are not only visually pleasing but a benefit to the environment.

Flooding can happen suddenly and with little warning. These simple and effective actions could save you a disaster on your hands. As always, SERVPRO of Rock County is here to help you, when all else has gone wrong.

Sound the Alarm: Early Detection of Impending Danger

9/13/2018 (Permalink)

With all that is provided in extreme home safety measures, from high tech security systems to motion detection programs set right to our Smartphones we are beginning to take for granted the simple and effective options readily and inexpensively available. An unsung hero that is getting more overlooked than ever is the classic fire alarm. More than two-thirds of home fatalities occurred in residences unequipped with these useful devises. That is an alarming statistic. An additional study revealed the fact that a majority of these disasters happen in the quiet of the night. The risk of smoke and toxic fume inhalation becomes unpreventable, as you are asleep when this occurs. To avoid this scenario and to keep your family safe, fire alarms are an absolute must have in any residence. An alarm should be located on every single level of your home, outside of sleeping areas and inside bedrooms. It is essential to have them placed in proximity of where you are most vulnerable at night. Consider placing them along the route you have established as your escape path, as the sound will help guide you to safety in low visibility conditions. Remember to keep your batteries replaced annually and to test your alarms monthly. These small added measures can prevent a tragedy from occurring and gives you the advantage of time to control the situation before it controls you. As always SERVPRO of Rock County is here to assist you at your worst of times, to help you rebuild and get back on your feet.

When the Wind Blows: Tornado Survival

9/11/2018 (Permalink)

The most unpredictable aspect of life as a Wisconsinite has to be the fickle weather she brings along with her every season. With the ability to produce the wrath of every element imaginable, being prepared for pending disaster is essential for anyone making Wisconsin their home. In this edition of SERVPRO Survival we will be reviewing the basic steps to take when you find yourself in the line of disaster. In light of a recent study that has dug into our past and discovered that a tornado has occurred IN EVERY MONTH of the year (except February) we have compiled an easy to follow, comprehensive list of what to do and where to go if you find yourself in the path of an incoming twister.                                                                               

   Scenario 1:   At Home

  1. Seek shelter in the lowest, most interior room available. AVOID ALL WINDOWS.
  2. The center of the room has been proven to be the safest location.
  3. Find fixed/secured furniture such as a work bench or heavy desk and anchor yourself.
  4. Always keep head and neck protected from injury. Athletic helmets have been used and have saved lives in extreme weather conditions, as it provides and extra amount of security to your head. So use one if available. Keep very small children strapped into car seat if available. (Do not go to car to retrieve)
  5. Vehicles and Mobile homes provide little no protection to extreme elements. If possible, seek shelter in a more secure area such as basement or inner area of nearby building.

Scenario 2: At Work or School (Shopping Center)

  1. Seek immediate shelter in a secure inside hallway/ AVOID ALL WINDOWS
  2. Avoid all areas with a wide-spanned roof, such as large hallways, open gymnasiums and cafeterias. They sustain the most wind damage and leave you vulnerable when roof is dismantled.
  3. Sturdy furniture or secured items such as heavy desks or work benches provide added protection.
  4. Always protect your head and neck with hands and arms, or articles of clothing available for added protection.

 Scenario 3: In Your Car

  1. If you are caught by strong winds, immediately park your car safely out of the line of traffic. Remain in your vehicle with your seatbelt attached. Cover your head and protect your neck, keep head lower than line of window.
  2. Use a blanket, cushion or anything available to cover yourself from flying debris
  3. If time is on your side and the twister is visible but in the distance, you need to act quickly. Seek immediate shelter in nearest building available, your car is unsafe shelter.
  4. NEVER SEEK SHELTER UNDER A BYPASS OR BRIDGE. They create hazardous driving situations and provide no shelter from what the wind is blowing.

Scenario 4: Outdoors

  • DO NOT PANIC (but why are you outside? How did this happen?!)
  • Seek shelter indoors IMMEDIATELY, if no building is available lay in the lowest area possible, such as a ditch.
  • Stay as far away as possible from trees and vehicles as they are easily uplifted and can blow right into you.

In all situations, the most important tool for survival is to remain calm and remember the tips provided to keep yourself and your family safe from harm. SERVPRO of Rock County and its dedicated team of professionals are here to help you get back on your feet after disaster strikes and to provide you superior care in the worst of times.

Smoke and Soot Clean up in your South Rock County Home

7/30/2018 (Permalink)

Smoke and Soot damage can cause a pervasive odor in your South Rock County home.



Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South Rock County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 563-5067

When Storms or Floods hit South Rock County is ready!

7/30/2018 (Permalink)


Our highly trained crews are ready to respond 24/7 to storm or flood damage in South Rock County. 

SERVPRO of South Rock County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit South Rock County we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 

(608)563-5067

Does Your South Rock County Home Have A Mold Problem?

7/30/2018 (Permalink)

South Rock County mold can spread through a home in as little as 48 hours.

In South Rock County, mold can spread through a home in as little as 48 hours.

5/30/2018

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –

 (608)563-5067

South Rock County 24 Hour Emergency Water Damage Service

7/30/2018 (Permalink)

SERVPRO of South Rock County provides 24 hour fire and water damage restoration services.

SERVPRO of South Rock County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (608) 563-5067

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Rock County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of South Rock County 

SERVPRO of South Rock County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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